My husband and I viewed an Opendoor property, which we liked, and even after reading some bad reviews about the company we made an offer. It was countered in an almost bullying manner. That should have been the first warning sign for us, but we pushed on. After some intervention via e-mail from an Opendoor executive, our offer was finally accepted. The inspection of the property revealed some necessary repairs, as well as a pest infestation in the attic. Opendoor responded to our request for pest control in the attic with, " this is an upgrade, and they do not do upgrades"! We were astounded! They said their inspection did not reveal any problems so therefore they will not take care of it, as it does not affect the "liveability" of the house! Actually it does. Dead pest carcasses need to be removed as this will attract further pests and could spread diseases! Other repairs were also turned down. They are basically selling an "as is" property with no urge to send in contractors to get repairs done in time for closing. We are sorry that we wasted our time and money on trying to purchase a property from Opendoor.... Never again!!
Posted 4 months ago
Lorraine, We're sorry to hear about your experience with Opendoor, and if we’ve fallen short of your expectation of us we'd like to look further into it. Please reach out at community@opendoor.com with your best contact information and property address.
Posted 3 months ago
Opendoor is rated 4.03 based on 697 reviews

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