I am now 7 weeks without internet due to Openreach incompetence. I have had 6 visits from engineers who all say I need a hoist to connect a wire from the house to the telephone pole. they say a hoist is booked for the next appointment but they turn up without one. There is no system that allows you to talk to them so i have to communicate via live chat with Talk talk who also promise me that they have spoken to Openreach and they will provide a hoist at the next visit but they don't. Frustrated
3 years ago
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