The overall experience from open reach has been abysmal given that I was supposed to be on full fibre 28 September. 21december after 9 th didifferent engineer visits I finally have full fibre to my home. Don’t get excited ……. It isn’t working and apparantly I need an N11 engineers visit which has just been booked for 16 January 2024. Fantastic…… NOT….. that is 110 days later than service was supposed to be on. OK rant over…… good bit is that my engineer who attended was from Kelly communications.. He was the epitome of quality….. polite & friendly….. very professional in every way…. An ambassador for openreach. So every cloud has a silver lining