It has been four months, and we are still waiting for our fibre optic connection. They missed the appointments twice, and they lied on the first occasion that the team visited the property. I have cameras installed around the house and can easily prove no one turned up. The manager assured me that someone would turn up, but no one did. A team member called me around 8.30 pm from a mobile phone and asked for my confidential information. I refused and requested them to send an email I never received. I tried calling the next day but was on hold for nearly 40 mins. This company should be closed forever.