Waiting 20 days. Still no show to repair damaged connections on pole in lane. So no Internet. Phone line or computer access. Sky trying their best but getting fobbed off every time with false promises of engineers visit. I've had 5 txt from openreach to date advising me they are on their way or that they working on fault and will contact me with update before 1800 hrs. Loads of rubbish. How they are allowed to operate like this is beyond me.. they hide behind a shield of silence and secrecy . It's mental cruelty and I feel sorry for the sky call center that I moan to daily, they are being fobbed off just like me. Disgusting service .