Waited 5wks for someone to come when an engineer put a cable up in between tree branches that were pulling on the wires and causing damage to our property, we eventually had to get someone to cut the branches down at a cost of £120 to ourselves. Tried to recoup the payment from them, dozens of emails, phone calls to a call centre in India and continually being fobbed of and given other numbers to try. Absolute waste of space, your customer service is dire😡
4 weeks ago
Openreach has a
1.7
average rating
from
300
reviews
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