We tried to switch from Virgin to Skystream to access Sky content. Openreach and their sub contractors a disaster. After 2 postponements, 1 failed visit and a no show we cancelled. An experience I am very reluctant to repeat ever. Sky auto compensation worked well, but unsatisfactory level of transparency and not adequate recompense for time wasted on line and on phone, waiting for engineers, stress caused. Cannot believe Ofcom let this go on and standby while customers undergo such treatment.
1 month ago
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