Please just book direct they literally will do anything so you can’t have your refund, it took many phone calls to finally get a refund because of covid which will take potentially up to 6 months... My flight got cancelled and I’d actually change one of the flight days and paid extra but quite a considerable amount to come back earlier and they are refusing to give me my full refund because I paid for the ‘change’ what BS... I will never use them again.
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