now Opodo have a new tactic when i call for my refund status the message says your refund has been successfully processed and you should receive within 3 to 7 working days then they send me a email saying that they are waiting for Qatar airways to autherise my refund to them yet Qatar airways say they have refunded to Opodo this is a big scam travel agent if you are thinking of booking a flight with them please do not you will loose your money be warned