Right after booking my flight with opodo I contacted customer service with the request to change the flight date. On the 10th of JUNE, I was promised, that I will be contacted. He promised me that regardless whether the case will or will not be solved I will receive a phone call for sure. Unfortunately I DID NOT. Due to their policy, my reservation number got blocked from the phone support. So I was no longer able to contact them via phone call. I tried via chat then and the supervisor told me that they will escalate my case and that I should wait only 24 hours and I will be contacted with the ready solution. Again I WAS NOT. I got really upset that opodo is keep on misinforming me. Another agent told me that since I can not reach opodo I should call one of these numbers (+442076608892, +442076608562, or +442076602215), and select the option "New Booking". BUT THERE IS NO OPTION LIKE THAT AVAILABLE FOR ME! I felt I was lied to yet another time. No help was provided. I ended up very frustrated.