DO NOT USE OPODO, they will rob you. I cancelled my ticket in April 2021 and was told I would receive a refund of the total cost of almost £1000 within 14 days. We are now in almost March 2022 (almost a year later) and no refund has been processed. I have tried to contact opodo several times and they always apologise and say I will receive refund in 7 days but the money never comes. I asked to speak to management on several occasions but no manager is ever available. They tell me one will call back in 2 hours ( 3 times) but no one ever calls. To this date I have not received my refund. It is a disgrace!!!