No clear indication of me opting in for prime trial and then company tries to charge my account for it 14 days after. I called (waited 1 h) and cancelled my prime and they assured me that I would not be charged… lo and behold, got ANOTHER charge for the same amount the next day. Sitting on hold again with no helpful customer service rep. This is such a scam and unreliable company. Their prices are no better than so many other companies. DONT USE.
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