Do not use or book any of your flights no matter what case you are into. No customer service that can help you or to contact with, app is a robot that doesnt help you at all. I booked my flight during covid and the airlines cancelled my tickets I havent received any refund and I see the same frustrating update on the app coz you dont have a choice. they are quick in getting money from you but took half a year to decide weather they'll refund you or not. Zero star if ther is available. btw I tried to call their UK number i was on hold for half an hour!!!!
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