The worst company I had to deal with and heartless.
I booked to go have my surgery to Morocco last December , the airlines company Air Senegal cancelled the flight due to covid. Until today I haven't get a voucher , a refund or even changed my ticket.
They are big scam and their customer service assistant don't have a heart. Even telling them I don't have any kidney working and might die soon , they still lie to me every time I call.
From january until now I still can't get any refund which I don't want. I just want to rebook my ticket and go have my surgery .