It is a terrible experience, they make you to subscribe for the prime and after you cant get rid of them. all the deals are more expensive then other agents, and they dont give you a chance getting a refund. When talking to agents they just transfer calls to another agents so you have to explain your situation few times. And the only option they offer you is a voucher that has limited conditios and if that doesnt suit you they dont care. If you already have a subscribtion make sure you cancel it on time if not going to use it as they dont send any reminders.And if you dont have the prime better choose another agency. Never had such problems anywhere else.