Use opodo if You want to waste hours waiting for your phone to be answered and being redirected to god knows who who cannot provide any information. If Your flght is delayed they will cancel Your vehicle booking and You will not be able to find out what is going on because nobody will answer Your calls and in the end You will be standing with Your family by the desk in Palma waiting for another car that You book yourself from scratch. And forget about any refunds. waste of time and not a good idea to start Your journey.