Zero stars would be too many for this company. Due a refund for baggage when the airline was changed a few days before flying to Geneva. I have made about 10 (long and frustrating) calls to try to get the refund paid. I have been lied to constantly but ignorant, robotic like agents, have had to give my bank details 3 times and over a month later still no refund. This company must be run by criminals going by the number of similar and worse stories. AVOID AVOID AVOID
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