Booked and paid for a holiday in November and received confirmation then in June, 19 days before our holiday date received an email saying my flights had not been confirmed with airline. When I called Opodo I was told flights were cancelled and they wouldn’t transfer flights, I was expected to do it ( flights now triple price I’d originally paid). No one would return a call or email back although everyone promised to. After more than a week of waiting for a solution I agreed to refund but even with that I’ve to wait 10 days . Very poor service, customer service are polite but useless obviously just following a script. Definitely wouldn’t try again