I have been trying to get a refund on my flight given that Spain is on lockdown and my final destination Paraguay is also on lockdown. I have had no luck trying to sort out. Agent talked to, said he had to speak to supervisor and the call was cut out. I had been calli g for more than an hour before i could get hold and then it was cut off by opodo itself. I don’t know what to do. I spent a lot of money on my ticket. This company is a BIG FRAUD. Do not use them under any circumstances