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Anonymous
BSOLUTE SCAM This is the worst travel organisation I’ve ever experienced. I bought a ticket on Opodo, paid for it (have the receipt) but never received my ticket as the confirmation email said I needed to check in on the airport. When I was at the airport to check in, my Opodo booking wasn’t recognized and they didn’t let me on the plane. They said this happens a lot with this organisation. So I had to buy a last minute ticket from Transavia for a ridiculous amount and it made me almost miss my flight. The same thing happened on the way back. I tried to reach them many times but they don’t have proper customer service: you cannot reach them by phone and they don’t even have an email address. They only have some sort of ridiculous robot chat box that doesn’t understand a word you say. I requested a refund through this “robot” and then months later I received an email saying I don’t get a refund because apparently my plane left and I wasn’t on it. It was a no-reply email address with no alternative email address or contact details so I haven’t been able to tell them that I WAS ON THE PLANE but not in my original seat because their stupid organisation screwed up by not confirming the booking so I had to buy a new ticket to get a new seat. I still haven’t been able to reach them since. This joke cost me a lot of money and didn’t give me anything other than stress. It is an ABSOLUTE SCAM - DON’T BUY YOUR TICKETS HERE or you get screwed over like I was
4 years ago
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Opodo has a 1.0 average rating from 1,842 reviews