Ordered the item exactly one week ago. Package tracking said that the item was supposed to arrive on time on Feb. 17th. Last update on USPS tracking was on the 16th stating that the package will arrive late no current package location provided. Furthermore, the last time the item was at a USPS facility was on the 12th when it was still in Texas. Since that date, it has not arrived or appeared in any other location, my home included. I understand that the south is being affected by a bad winter storm, but no other transfer in any other states USPS locations nor any other update since Feb 16th is really disappointing. Perhaps use another shipping method (fedex, UPS, or DHL). Just a thought. If package arrives in a somewhat timely manner, I would go back and rate my experience again. For now, one star :-(