Thinking of EYE surgery with Optical Express--don't. £3000 spend and 2 years later... absolute worse experience at Birmingham, turned up twice for booked appts to fix their botched up surgery and was told the surgeon was out to lunch and could not fit me in after travelling 2 hrs. He was still there...! I told their HQ about Birmingham and was referred to Nottingham two times later (after 3 hrs round trips) now told today at their local branch in Leamington that I will need to go back too glasses and they may want to charge me for the glasses. If something goes wrong, your NO chance of being supported. They simply don't care and this is your sight...