Would not recommend using Optical Express for this surgery.
I had the LASIK surgery which I found traumatic from start to finish.
The suction cup lost suction twice which was advised by the surgeon ‘down to a potentially faulty suction cup’ and as a result can bruising of the eye for 3 weeks.
The bruising was so bad that I had to wear sunglasses when out as I was scaring the kids.
They advised me at no point that this would potentially happen.
They also made no mention of the burning flesh smell that I would experience during the laser of the eye.
If I knew what I would have to go through then I would not of had the surgery.
Having made Optical Express aware of my experience they provided no explanation and refused to do anything other then apologise my experience was a bad one.
Very unprofessional company.
3 years ago
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