The website says they have a Plymouth clinic. I had the tests and decided to go ahead with surgery. They then told me the surgery was 50 miles away in Exeter. I was told I needed an extra scan. They booked it on the wrong date so I missed it. They told me I could have the post-surgery follow up in Plymouth. Then when I’d booked they told me it was in Exeter when I couldn’t drive or use the train. I had a telephone consultation with the surgeon. Then 5 days before the surgery they cancelled the op and told me he wanted to see me face to face - he never said that at the telephone consultation. I had booked time off work. My son booked time off work to drive me. So it was a massive inconvenience. Total disaster from start to finish. I wouldn’t touch them with a 10 foot bargepole. I’d give them zero stars if I could.