I was feeling pretty nervous before hand but the staff made me feel at ease. The treatment itself lasts only a few seconds and is only mildly uncomfortable and the process was explained all the way through. Post treatment was quite unpleasant and painful but this only lasted a few hours. I would recommend taking someone with you to help you get home and some sunglasses for after the treatment as your eyes are VERY sensitive to light. I slept for 3hrs once i got home and when i woke up i could see perfectly and the pain had subsided to it just feeling a little irritated. Beware...your eyes are very bloodshot for a couple of days. after a few months 1 of my eyes was a little bit dry so i had to use drops but only occasionally. Almost one year on and I've never looked back! So happy, just wish I'd done it earlier. Amazing experience and well worth the price!!