My experience has been predominantly positive - and totally worth it! On the day, last minute nerves (its a laser! in my eye!) were eased by the relaxed atmosphere of the clinic and laid-back attitude of the staff. The fact that most of them are going around with perfect eyesight also helps! And the result...? Within a couple of hours I could see almost perfectly. The healing process was, for me, a little uncomfortable - no paid, just a bit of irritation, probably dry eye. This became more sporadic and now, 7 months on, totally eased. In short, for the freedom laser eye surgery gives you, it is worth any brief discomfort. And Optical Express themselves come highly recommended.