The best thing I have ever had done. It's amazing. I thought about this for 3 years - it's a big decision to let someone mess with your eyes. I researched the chap who did the procedure (Mr George) via the opthalmic sites & decided to go for it. In the waiting room I removed my glasses & as usual everything was fuzzy, the op was carried out, I sat up afterwards & immediately could see clearly - amazing! The proceedure itself was painless. I would say it was painful after for around 1 hour & this was the scary part as I did not know how long this would last. So here is my time frame - 4.00 op completed 4.20 eyes start to feel sore 4.50 eyes streaming & cannot open them 5.10 eyes really sore but streaming seems to be reducing 5.20 can open eyes a little to blink now 5.50 soreness subsided greatly & streaming minimal. That hour from 4.50 to 5.50 was the worst but worth it for the results achieved. The staff were lovely & put me at ease, the follow up phone calls & appointments showed a caring attitude & good customer service. The interest free finance made for a good deal. I raved about it so much at work a colleague has been & had her eyes done too!