The Staff have all been fastastic and really helpful. I have had very little troubles with my eyes and my vision is now fantastic. It really makes a difference not having to wear glasses or contacts every day. the only negative is that my eyes were bruised and blood shot for nearly 2weeks after the surgury, no one mentioned that this would be the case till after the surgury. I was also told it shouldnt be an issue going the short journy home by myself. I did have a friend meet me in the end and im glad i did as within 15min after surgury i couldnt keep my eyes open and i was in a lot of discomfort. so i think its important to stress why someone should have a friend or relitive to take them home. overall no real complaints and i love my new eyes!!!