Having had my eye-test with Boots whom unfortunately did not have a wide enough range for me to choose frames from, I tried Optical Express. I was not harassed or pushed into unsuitable higher priced frames but given sufficient guidance for me to make my selection (helpful when you have a long narrow face) whilst also being walked through process of order and next steps. In addition, I was offered a fantastic package for two frames and insurance which made total sense and excellent savings. MERRY HILL, DUDLEY, WEST MIDLANDS - Praise for the excellent service to the very recently appointed Advisor - Amelia Gordon and Assistant Store Manager - Lorna. Extremely receptive, polite and attentive to customer needs. Thank you.