I phoned up with a very red eye that has been going on for a week, Optical express made me an appointment for the next day. I was served by Liam who put me at ease straight away, Liam listened to me and answered my questions, and advised further help on my contact lenses with looking after them. Chandi who checked my eyes was professional and approachable who set my mind at ease that I had not caused any damage to my eye. I have been going to Optical Express in Crawley for many years, sometimes I have not been happy with the people who have served me, but today I had a profession and good experience.