After surgery, ended up with different vision in each eye. Aftercare is poor and the sales team are too pushy to sell your surgery.
Repeatedly had to wait 45 minutes for booked appointments due delays. No apologies. Have been given wrong appointment times too. And very hard to actually book an appointment due to low availability
Customer services team are friendly and helpful but the store teams are useless.
I'm switching to another provider to correct my vision.
5 years ago
Optical Express has a
4.7
average rating
from
4,203
reviews
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