I've always loved this store. I was enjoying the 10% discount once/month. I spent way too much on those visits, but that was great. I was not expecting to arrive and find out that you had changed that plan back to 2 Tuesdays/month. I find that hard to keep track of which weeks and making myself available on one specific day to drive across town. There was a man behind the till, apparently in management, who seemed to be quite annoyed that I was taken aback and wanted to put some items on hold until the following Tuesday to take advantage of the discount. I spend literally hundreds of dollars each time and I didn't appreciate being made to feel guilty for it. I will be looking for another Health Food store that is maybe closer and more welcoming to add to my repertory of shopping places.