I've shopped at your store for many, many years, spent thousands of dollars each year for myself, my family and others. Now I find your supplements to be outrageously expensive and I can get most or all online. Also the current staff is not knowledgeable about supplements and their effective applications. Knowledge and service was the main reason I shopped there and the main reason a physical store should exist these days. The owner is super knowledgeable and super helpful, but for many years mostly unavailable. At least I don't know when he's available to speak with, and when I stop in, he doesn't appear to be around. Last time I was there at the south side store I was pleasantly surprised he greeted me and answered my questions. If I knew when he was going to be there, even if it would be once or twice a month, I'd likely stop in then, in order to understand the products better and taken together. Over the years, MDs and specialist doctors haven't been able to help my family much with some serious medical issues. So I feel I've been on my own to try to understand how some supplements and protocols might help or not. Now we just don't have the financial luxury to try these without some credible research backing them up. Thanks.