I recently purchased a UHF (UHF360 UHF CB Radio + Black 6.5dBi Antenna). I have now installed it but had several questions. I contacted Oricom via email and received a very quick reply; after communicating with Bobbie over the course of the day with my questions - I always found Bobbie to be friendly, prompt in replying and very knowledgeable around my questions. All my questions and issues (from my end with the installation) were solved. I am very happy with my purchase and the support offered. I would certainly recommend the product and Oricom as a business. My genuine thanks to Bobbie. Thank you