I've been with Origin for some years but recently they massively put up the price with absolutely no warning! When I called them to discuss it I was 27th in the queue a number of times! Impossible to get on the phone! So I emailed them! No reply. I stopped the DD and eventually someone did call me but it had nothing to do with my query. We eventually sorted the issue and it was explained to me what the bill would be going forward. However, I've had emails saying one price and a letter saying a completely different price!! Yet again, called and 27th in the queue!!! So so sick of this company!! Loyalty means absolutely nothing. I shall now resort to using another broadband supplier, which are also much cheaper! And by the looks of all the complaints I am not the only very unsatisfied customer!!!