Corrupt! Would give 0 stars if possible. Long story short. I moved 8 months ago. I changed energy providers at the same time, and im still getting bills. Also just for reference, I gave them a months notice of the account closure and move out. So Origin "lost" my account credit and continued charging me even after having closed the account. I went to the ombudsman, who forced them to issue the refund (of several hundred) and close the account on the correct date. Now 8 months on, I don't have an account, login information nor do I live at that property. And yet! I am still getting sent bills, and because the account and I quote "is not available as it's on our old system" they won't do anything except transfer me from foreign (Singapore) "customer service rep" (more like customer harassment rep) to another. They refuse to assist me unless I provide all my information including my CURRENT address which has never been associated with them in addition to the entirety of my personal information (email, phone, date & place of birth, bank details, current address and details of any other residents). Bottom line don't use Origin they are scammers and thieves.