I have phoned 4 times and they have disconnected me 4 x. I believe they deliberately do this when they can't solve a problem. I asked to speak to a supervisor and the request was denied. They also told me by birthdate was wrong. Now phoned the ombudsman and while waiting for answers, I got a second bill for 4 days. They are also estimating bills, put in a smart meter and the bill went up by $1000. No common sense and no-one seems to want to help. No-one answers complaints as well.
11 months ago
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