"This has been the worst company I've ever dealt with—completely incompetent. I ordered gas bottles, and they initially said it would take three business days. When they finally arrived, they told me there was a bracket issue, so I needed to hire a plumber. I had the work done that same day and sent over the certificate first thing in the morning. Despite receiving three notifications, they claimed they never received it. By Thursday, they promised delivery on Monday. I waited at home all day, saw an Origin truck drive by slowly, then speed off. Now they’re telling me delivery won’t happen until tomorrow because a gas fitter needs to inspect the work before they can deliver—this is the first time I’m hearing about this requirement.10 days without any GAS. Customer service is awful. You’re left waiting forever, asked countless security questions, transferred to sales, where you have to repeat everything, only to be told they can’t provide any updates or delivery times."