I purchased the trial for this app in early April, in the midst of a mental breakdown, in an attempt to better my life. Ended up in the hospital and literally forgot about the trial until it renewed on July 3. I immediately contacted them to explain my situation, including the fact that I lost my job due to my mental health and have eviction court this Friday 7/11. I pleaded to reverse charges because their 69.99 renewal overdrew my account nearly $65. They wouldn’t, even though I had never even accessed their service. I realize it was my responsibility to cancel the subscription, but I literally forgot due to my health. Bottom line, this company really doesn’t give a hoot about real people. They just want your money no matter what l. Knowing this kind of business character, if I did have finances, even if it were the best app out there for this niche, I wouldn’t support this company. Life happens, and if you as a company can’t be flexible and take into consideration the hardship of another, even under these circumstances, I would seek services elsewhere.