I was charged nearly $100 for a subscription I never used. I reached out for a refund immediately after the charge, explaining that I had never accessed the app. Instead of resolving the issue, they offered a future discount — which completely ignored my actual request. They charged me again even after I made it clear I didn’t want to continue. Despite contacting them right after the second charge, they refused to issue a refund, claiming it was non-refundable. Their ads promise easy refunds "anytime," but that’s not what happens in practice. The support process feels dismissive and the policy misleading. I wouldn’t recommend subscribing unless you're absolutely sure you’ll use it — and even then, be cautious.