My wife bought me a heated vest last year for Christmas (2023) and I love it! So I bought this grey vest for her and we went skiing this weekend and it did not work. The jacket occasionally would flash red for a second (pre heating) but that was it. We could not turn it on or off, no power, the battery was fully charged and the connector was 100% in. I know we got a faulty vest. How do I return this one and get a new one? They are not cheap & we were very disappointed. Needless to say she froze bc it was 6 degrees skiing.
6 months ago
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