ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,627 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 1st February 2026

ororowear.com 5 star review on 16th January 2026

Sarah A

390

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the pictures depicting the heating elements is not what is actually inside the jacket, the front chest area heating is not very good and nothing like what is shown in the heating element pictures”

Helpful Report

Posted 11 months ago

Hi Farley, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 11 months ago

“Love this vest. Keeps me warm with three different temps to adjust to me needs.”

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Posted 5 hours ago

“I love these vest and so does my girl. Keeps you nice and toasty.”

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Posted 6 hours ago

“I received the warranty replacement battery and it works very well as it charges much faster. The communications were very good and kept me up to date on the status of replacment. Thank you.”

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Posted 7 hours ago

“The heated mittens I purchased were a big hit in my son's family. I wish Ororo had not been out of the double charging cords, though.”

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Posted 8 hours ago

“The heated gloves are no where near warm enough to be used for skiing when temperatures are below 20 degrees F. The heating elements work but there is not enough insulation to keep my hands warm. Also the sizing runs very small. On the positive side my heated vest is Excellent”

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Posted 8 hours ago

“I LOVE my vest!!”

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Posted 9 hours ago

“I returned this electric vest because the front elements did not work. Even the back elements did not emit enough heat to keep that area warm. Also, there should be an element at the small of the back.”

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Posted 9 hours ago

“I had to take one star away due to the fact that they are a little difficult under many layers...it is hard to put them on and you cannot put them over the layers. However, they do keep your feet warm, are easy to charge and helpful.”

Helpful Report

Posted 10 hours ago

“I bought this heated vest for my daughter who is a trama nurse in and ER. She has to go outside to the ambulance bay to transport patients to and from the hospital. They are not allowed to wear their coats and can only wear a vest. The heated vest has been a life saver for her. She has commented on how she is able to stay warm all the time now even with the single digit weather. Many of the other nurses have also purchased the same vests based on my daoughters comments. Keep up the great quality you make and thanks for keeping my daughter warm.”

Helpful Report

Posted 11 hours ago

“Own several different pieces of your clothing. All work great!”

Helpful Report

Posted 11 hours ago

“It was an easy website to use to order what we wanted and the product the vest works very well and as we expected”

Helpful Report

Posted 12 hours ago

“I was not happy to receive a Womens large instead of a Men's large and the crocs were not even close to a size 8. They were also short on my daughter who wears a 7”

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Posted 12 hours ago

“Very easy to understand instructions for jacket, worthy of the price and quality. Extremely warm with or without the jacket being on.”

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Posted 12 hours ago

“love the product. not as pleased with the support when a product fails.”

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Posted 12 hours ago

“I purchased a closeout heated vest. I changed the color and inadvertently changed the size. My wife is a medium and not an XL. Since returns on closeouts are not possible, we are stuck with a vest that does not fit anyone. My fault for not double checking the order but I wasted money.”

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Posted 12 hours ago

“I already did Batteries suck”

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Posted 12 hours ago

“Batteries are archaic. They are heavy, do not last long, and take 6-8 hours to recharge. Oddly, when I go to recharge them I have to try multiple outlets before landing on one that works. One day they work in a certain outlet, then the next day they don't work in that outlet, then another day they do work in that outlet. I don't have this problem recharging any of my other devices. All of these problems apply to the batteries for both my gloves and zip-up.”

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Posted 12 hours ago

“I would love to review the product however, I still haven't received it. It is still in transit.”

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Posted 13 hours ago

“Best investment ever! Able to do so much more outside in inclement weather. Have bought them for other family members as well!”

Helpful Report

Posted 14 hours ago

“Quality, durable workmanship & materials. Battery life is very good for what these are (basically, resistance heat for the body). I own 2 different Ororo garments and both have excelled for winter golf.”

Helpful Report

Posted 14 hours ago

ororowear.com is rated 4.2 based on 2,627 reviews