ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,942 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,942 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 21st December 2025

377

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the pictures depicting the heating elements is not what is actually inside the jacket, the front chest area heating is not very good and nothing like what is shown in the heating element pictures”

Helpful Report

Posted 9 months ago

Hi Farley, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 9 months ago

“I have been wearing ororo heated vests for several years and the very first one is still working perfectly! they truly allow me so much more time outdoors to relax! My mother in law can not survive without hers! We tell everyone about ororo heated vests!”

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Posted 42 minutes ago

“Keeps you toasty. Only wish it had a feature so you could keep it at a higher level for a longer time.”

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Posted 55 minutes ago

“Bought as a gift and I chose the wrong size. Returned unused and Ororo promptly sent the correct size and kept me informed of every step of the process. My wife loves the vest”

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Posted 2 hours ago

“Very disappointed in integrity of Ororo Wear. I purchased a vest for my son to wear well doing his electrician apprenticeship only to find out. It was too large and unable to exchange for the appropriate size without even opening it. terrible way to do business.”

Helpful Report

Posted 18 hours ago

Hi Wayne, thank you for sharing your feedback. We understand how frustrating this situation can be, especially when the item was intended for your son. As noted on the product page at the time of purchase, this item was marked as final sale and is not eligible for returns or exchanges, even if it was not opened. We appreciate you taking the time to share your experience and your perspective. Thanks for your understanding.

Posted 9 hours ago

“I love this already! It keeps me warm and the different heating levels are genius.”

Helpful Report

Posted 1 day ago

“I received one of your coats as a gift last year and loved it so much that we purchased one for my brother this year! The coats are well made and we love them!”

Helpful Report

Posted 1 day ago

“Awesome vests! Perfect gift for that someone who is always cold….”

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Posted 1 day ago

“Best piece of clothing purchased. Wear it all the time!”

Helpful Report

Posted 1 day ago

“Great product and gift for my sport loving mom”

Helpful Report

Posted 1 day ago

“I bought this vest for my wife and she absolutely loves this vest. She is always cold and this vest helps keep her warm and comfortable. It’s great quality and looks great too. She is already talking about getting another one. Thank you!”

Helpful Report

Posted 1 day ago

“I finally had an opportunity to use my vest in California on an evening sunset cruise and Christmas Boat Parade. As the temperature dropped, I quickly grabbed my vest and fumbled for the battery packet forgetting to just press the cute tab. Once I remembered to press the tab the neck area was the first place I felt warmth. The exact place I needed it. For me, the neck and back when chilled are the areas of highest discomfort and the Ororo vest warmed each immediately. The fun part was the comments from the other 64 people on the ship asking about the vest and feeling the collar and wishing they had one! I wore no jacket and a casual sweater underneath in 46 degrees on the bay and for an outdoor event until late evening. Thank you.”

Helpful Report

Posted 1 day ago

“Very well made these are Christmas gifts so not for sure how they wear yet but the heating works and it’s a well made jacket the details are good especially with the placement of battery”

Helpful Report

Posted 2 days ago

“I’ve been asked repeatedly to review this purchase even though the product has not arrived and no tracking has been provided after 15 days. This experience has been frustrating and raises concerns about the legitimacy of the order. I would not recommend purchasing until shipping and communication improve.”

Helpful Report

Posted 2 days ago

Hi Brendan, thank you for sharing your experience. We’re very sorry for the frustration caused by the delay and lack of tracking updates. We understand your concern, and our customer service team is already following up on this shipment to investigate and assist further. Thank you for your patience while we work to resolve this.

Posted 1 day ago

“We have enjoyed your vests so much that 4 of our friends bought them for family.”

Helpful Report

Posted 2 days ago

“Style. Functionality. Love it!”

Helpful Report

Posted 2 days ago

“I love my heated vest, especially the high neck that keeps me very warm. The customer service staff are the best I have ever dealt with.”

Helpful Report

Posted 2 days ago

“The jackets warm, but that battery provided only last an hour on its lowest setting. Terribly disappointing as a gift for my infinitely cold wife.”

Helpful Report

Posted 2 days ago

Hi Jordan, thank you for sharing your experience. We’re sorry to hear about the battery performance, especially since this was meant as a gift. To help our team better understand and assist with the issue, please submit the troubleshooting form here: https://www.ororowear.com/pages/troubleshooting. Once submitted, our customer service team will review the details and follow up with you. Thank you for your patience.

Posted 1 day ago

“Very professional customer service. Had to replace my vest battery after five years of use. Help with replacement made things very easy. Now works like new again. Would like advice on where to recycle the old battery. Would be great if ORORO accepted them back.”

Helpful Report

Posted 2 days ago

“I was a flight nurse in Alaska and now I'm in Nebraska. I love the soft shell varieties the best. I own several products and love them all! I've even put on htv vinyl with no issues!”

Helpful Report

Posted 2 days ago

Hi Leslie, thank you so much for sharing your experience and for your kind words. We’re thrilled to hear how much you enjoy the softshell styles and that they’ve held up well for you over the years. It means a lot to us to know our products have been useful across such different environments. Thank you for your continued support and for taking the time to leave such positive feedback!

Posted 1 day ago

“I love this heated jacket! I wear it literally everyday in the cold! Its been a hamechanger when advertising to people's houses in the cold!”

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Posted 2 days ago

ororowear.com is rated 4.3 based on 1,942 reviews