ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,855 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,855 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the pictures depicting the heating elements is not what is actually inside the jacket, the front chest area heating is not very good and nothing like what is shown in the heating element pictures”

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Posted 1 year ago

Hi Farley, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 1 year ago

“My husband loved the vest”

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Posted 2 hours ago

“I have a pair of heated pants and a heated hoodie. The pants work well, but the seams are very low quality. They are already coming apart in several places aft about 3 months of use. The hoodie seems more durable, but I wish the heating zones were spread out a little more.”

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Posted 3 hours ago

“I have had a great experience with ORORO and the products. I have a vest, socks, gloves and a scarf and love them”

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Posted 6 hours ago

“My daughter who is always cold loves her jacket”

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Posted 8 hours ago

“The family members that received heated vests for the holidays are thrilled with them. They mention regularly that they've changed their winter experience. Both have been put through almost daily use since gifting with no issues.”

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Posted 8 hours ago

“So warm and such a great fit!”

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Posted 8 hours ago

“I was gifted both the winter coat and later the hoodie which I love both. I recently added the vest because my office is FREEZING! Its both stylish and comfortble while keeping me from turning into an ice cube. Everyone in my office complimented me on its looks as well. Also the newest and largest battery is OUTSTANDING!”

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Posted 8 hours ago

“I had a glove that wouldn't stay on and it was replaced right away. Excellent service.”

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Posted 8 hours ago

“Batteries for the vest seem to last only about one season, at best. That's pretty poor perfomance for a battery these days.”

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Posted 11 hours ago

“Customer service on point. Received my order quick but vest was too small. Exchange is on the way! So excited”

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Posted 15 hours ago

“Great! Thanks for best”

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Posted 1 day ago

“Fast response and fast replacement”

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Posted 1 day ago

“ORORO Wear is the greatest thing sence sliced bread. I am 75 yrs young and wear it to work on cold days. They (employees) laugh at me BUt I am waerm all day on my 10 hour shift. I love this Ororowear and thank goodness you finially have wemens heated pants.”

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Posted 1 day ago

“Very prompt helpful process exchanging my gift of a vest to a smaller size .”

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Posted 1 day ago

“Awesome customer service, I would definitely recommend this company.”

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Posted 1 day ago

“I love my vest but the mini 5k battery would not fully charge after 2 weeks of use. Customer service was great. I returned my battery with the prepaid label they sent me. They should be sending me a replacement battery soon.”

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Posted 2 days ago

“Great vest! I liked mine so much that I just bought a second one.”

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Posted 2 days ago

“This is my second men's vest. I have the golf vest and decided to add one that provides more warmth for the heavy winter period. Works great and really appreciate the 7 zones.”

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Posted 2 days ago

“I bought 2 vests for my daighter and son in law who commute to NYC everyday. They told me how much they love the vests and how it made the commute on cold days much better!”

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Posted 2 days ago

“I love my. ororowear vest. I only wish I had gotten it sooner. It allows me to keep my thermostat lower. I also enjoy it walking around so light and so warm.”

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Posted 3 days ago

ororowear.com is rated 4.2 based on 2,855 reviews