ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,123 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,123 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the pictures depicting the heating elements is not what is actually inside the jacket, the front chest area heating is not very good and nothing like what is shown in the heating element pictures”

Helpful Report

Posted 6 months ago

Hi Farley, thank you for your review. It is noticed that our customer service specialist is helping you with this. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“I haven’t got the products yet check my shipping label?????”

Helpful Report

Posted 7 hours ago

“Long story short, this is my second vest from Ororo because my first one stopped turning on (interestingly right about the time the warrenty was up). I'm trying a second one with hopes of it lasting longer, because up until it stopped working I LOVED my heated vest. TBD on this one. It this one stops working I won't be buying another from this brand.”

Helpful Report

Posted 10 hours ago

“My wife and I really loves there products we both highly recommend them”

Helpful Report

Posted 14 hours ago

“Happy with the fit and look, and with the warming capacity in the back of the vest. But the heating element in the pockets/lower vest front doesn't get warm enough, and I was really looking forward to not having cold hands be an issue any more. Even on the high setting, my fingers are chilly. :-(”

Helpful Report

Posted 14 hours ago

“The replacement battery works great. But i don't understand why the new battery isn't a full year warranty. If I would have purchased it out right it would have been a year warranty. It seems to me new battery whether it is a warranty replacement or new purchase should be covered. If the replacement battery only lasts 9 months like the last one I will probably not replace it again.”

Helpful Report

Posted 1 day ago

“I already wrote a negative review for your clogs.”

Helpful Report

Posted 1 day ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any other assistance.

Posted 22 hours ago

“I feel cold easily. My husband learned about this brand and got me a vest about years ago. I loved it. We moved to Hawaii and now we moved back to Oregon. So I ordered this parka. I love it so much! It has many pockets is plus! Of course the heating is the best part! I am 5.2' and 101lb. I ordered XS.”

Helpful Report

Posted 1 day ago

Hi Subin, we’re glad to hear you’re enjoying your new parka! It’s great to know it’s keeping you cozy. Thank you for your trust and support!

Posted 1 day ago

“Love the jacket!”

Helpful Report

Posted 1 day ago

“Excellent product. Prompt in delivering.”

Helpful Report

Posted 2 days ago

“I've got quite the collection going with ororo; pants, socks, hoodies, and vest both men's and women's. Its so nice to have during winter and when I have a cold😅”

Helpful Report

Posted 2 days ago

“I had a difficult time comparing apparel, specifically vests... it would be nice if you had a comparison chart for those of us that are new to your line, along with a link to each vest. I was going back and forth between items trying to compare. Maybe there was something, but I couldnt find it. Other than that, online experience was easy.”

Helpful Report

Posted 2 days ago

Hi Kamille, thank you for your feedback! We understand how helpful a comparison chart can be, especially when exploring different apparel. We’ve started rolling out product comparison tables for some styles, which are located at the bottom of the product page. We’ll continue to expand and cover more different apparel. We truly appreciate your suggestion and are glad to hear the rest of your online experience was easy!

Posted 23 hours ago

“I have not yet worn my heated vest as it still summer. I have had to speak to Customerservice several times via email. Customerservice provides quick and thorough response. The best is very nice. I purchased a small, and way 95 pounds. The quality is exceptional of the vest. I’m not sure if I should consider a smaller size.”

Helpful Report

Posted 2 days ago

Hi Denise, it's wonderful that you find the vest's quality impressive. As for sizing, if you’re uncertain or need any assistance with the exchange, please feel free to contact us at support@ororowear.com. We appreciate your support and hope you enjoy your vest when the cold weather arrives!

Posted 23 hours ago

“Did a great job they were very helpful can’t wait till we we can start using them”

Helpful Report

Posted 2 days ago

“I recently purchased a 5 zone hooded jacket that is just awesome. I didnt know if I was going to like how it fit, but it all turned out good. The zones all work as hoped and this will now be my go to jacket. Love your products. That's why I keep coming back. I now own a heated vest, light layering fleece jacket and now this canvas jacket.”

Helpful Report

Posted 2 days ago

Hi Amy, we’re thrilled to hear you love your new jacket! It's fantastic to know that the fit and functionality are just right for you. Thank you for being such a loyal customer and for sharing your experience with us!

Posted 23 hours ago

“I would purchase your product again”

Helpful Report

Posted 2 days ago

“I’m a vest person. This system really makes a vest cozy and comfortable all day long. Whether the battery is running or not, it’s a great comfort. Yes, there is a little magic in the comfort found when it’s ‘fired’ up. What a treat!”

Helpful Report

Posted 3 days ago

Hi there! We’re thrilled to hear that you find our vest so cozy and comfortable! Thank you for sharing your experience with us!

Posted 23 hours ago

“Haven’t had to wear the vest yet. Fit is great! Have heated gloves also but haven’t had opportunity to wear either yet. Not cold enough yet..”

Helpful Report

Posted 3 days ago

“Just ordered Christmas gifts. You can’t beat the quality or service with Ororo.”

Helpful Report

Posted 3 days ago

“The website is easy to navigate and shipping was fast!”

Helpful Report

Posted 3 days ago

“My 2nd purchase and I love both products!”

Helpful Report

Posted 3 days ago

ororowear.com is rated 4.3 based on 1,123 reviews