ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,948 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,948 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 21st December 2025

377

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased two mens heater coats, one girls heater coat and one women’s vest for Christmas this year. Unfortunately, the New England winter did not allow me to wait and the coats need to be early gifts! The entire family just love the warmth that they bring; the two school children are the envy of their classmates!”

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Posted 5 days ago

“I love my jacket. True to size. It is not bulky and is very comfortable!”

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Posted 5 days ago

“Love Ororo products. I personally own 5 vests, gloves and a muff. I have gifted three vests. I love th product but have two complaints. Batteries are no longer included as well as a wall charger. I understand that the belief is that most people already have chargers. While this may be the case for most, it certainly w not for my 88 year old mother. I feel the prices of the products continue to increase despite being sold without batteries. There are many other heated product companies now and I would hope that Ororo can become more competitive and lower their product prices or at least include all necessary items (battery, cable, charger) for the same price .”

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Posted 5 days ago

“Love this vest! Lightweight, super fabric, great fabric design and it’s warm - perfect alone in the car or when cool outside, or for under a jacket when very cold.”

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Posted 5 days ago

“I bought the wool/merino wool pieces from Ororo. Very well constructed with a lot of attention to detail, nothing to compalain about in it's construction. The material tbh, is good but not great, this could be because I'm a bit spoiled having used other (outragously) expensive merino baselayers and tees. For the price and quality I would definately recommend, but if you can spend much more, you can find the same great quality but with better material. Ordering with Ororo was easy and simple.”

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Posted 5 days ago

“I have had my heated vest for several years now, absolutely love it. This year for Christmas, I bought my daughter and grandson each one. I know they will love them too! The gloves I found to be bulky and hard to work in.”

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Posted 5 days ago

“Love my new heated vest for walks in the winter!”

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Posted 5 days ago

“Very happy although battery life seems to be demolishing”

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Posted 5 days ago

“This is actually the 5th vest I've ordered for multiple family members. We love them!”

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Posted 5 days ago

“The online support couldn't have been better. My old battery wore out and I was told exactly what I needed for a replacement. And then I received an online discount. I'm very impressed. And I love my Ororo fleece jacket btw.”

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Posted 5 days ago

“I ABSOLUTELY love my new heat vest! I have neck issue and the heat in the neck has essentially been a life saver in the cold weather. I have worn it every day. I have even found myself using it indoors when my neck acts up. Battery life is great even better if you regulate your use while wearing it. I will be purchasing more from this company.”

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Posted 6 days ago

Hi Miranda, thank you so much for sharing your experience. We’re thrilled to hear how much you’re enjoying the heated vest and that the neck heating has been so helpful for you, both outdoors and indoors. It’s great to know the battery performance has also met your needs. We truly appreciate your kind words and your support, and we’re glad to have you as part of the ororo community.

Posted 5 days ago

“Sizing to slender. Trying to return it however not much cooperation”

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Posted 6 days ago

Hi Peter, thank you for sharing your feedback. We’re sorry to hear about the sizing concern. Our customer service team is already following up on your return request—please keep an eye on your email for further updates. Thank you for your patience.

Posted 5 days ago

“Very warm all day !!”

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Posted 6 days ago

“I have used my Ororo gloves for two years and until this year they worked great. Now, the right one keeps shorting out. I am hoping to get some help from customer service.”

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Posted 6 days ago

Hi Susan, thank you for sharing your experience. We’re sorry to hear about the issue you’re experiencing. Our customer service team is following up on this and will assist you as soon as possible. Thank you for your patience.

Posted 5 days ago

“The scarf did not work well and unfortunately I could not return because I took the tags off. Incredibly disappointed.”

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Posted 6 days ago

Hi Bianca, thank you for sharing your feedback. We’re sorry to hear the scarf did not meet your expectations. We will continue working to improve our products, and we appreciate your understanding.

Posted 5 days ago

“My husband loves his proof best which is why I ordered the prior hoodie for him as a Christmas gift. I am hoping he will like it just as much!”

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Posted 6 days ago

“I love the coat but it’s a little snug and you cannot return them so I will be giving it to my daughter. I’ll have to order one for myself based on the size chart I chose the small and the medium would be better for me. Use your best judgment.”

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Posted 6 days ago

Hi Karen, thank you for sharing your experience. We’re glad to hear you love the coat and appreciate you taking the time to leave a review. As noted on the product page, this item was marked as final sale and is not eligible for returns or exchanges. Thank you for your understanding and for your support—we hope the medium will be a great fit for you next time.

Posted 5 days ago

“My last purchase from this company as they would not honor the coupon that they baited me with during the purchase. Nothing worse than a company that practices bait and switch.”

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Posted 6 days ago

Hi Fred, thank you for sharing your feedback. We’re sorry to hear about your frustration. Coupons are subject to specific terms and conditions and may not apply to all products, which are shown during the promotion and at checkout. If you’d like us to look into this further, please reach out to our customer service team and share the coupon code you used, and we’ll be happy to review it with you.

Posted 5 days ago

“Great customer service. I ordered the wrong size and they quickly responded and help walk me through how to exchange my purchase for the right size.”

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Posted 6 days ago

“I purchassed 3 vests ass gifts and everyone wass thrilled to receive them. I have had mine over a year now and couldn't be happier with it.”

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Posted 6 days ago

ororowear.com is rated 4.3 based on 1,948 reviews