ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 3,154 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,154 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 12th July 2026

JENNIFER N

ororowear.com 5 star review on 5th July 2026

Donna C

438

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My friend's young daughter (11 years old) loves her ororo vest. She finds it comfy warm and reliable. Thanks so much ororo!”

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Posted 1 month ago

“Great selection from heavier vest to lighter golf vest”

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Posted 1 month ago

“Heatenim Women’s Heated Denim Pants with Fleece Lining - Two thumbs up! 1) Shipping - arrived on time. Lots of delivery updates. 2) Packaging - excellent, Jeans came carefully packed iin their own mesh/nylon Ororro zippered bag 3) The Jeans Themselves - when I pulled them out of the package, I thought 'wow, these look huge!' I also thought 'hmmmm, they look a tad shapeless. Delighted that initial impressions were entirely wrong -- The fit - pretty darn good! A bit tight in the rear, but I've only. had them on once. I'm sure they'll stretch a bit with use -- The heating elements - these target the front of the thighs and the lower back region. I tried all 3 levels. Each worked perfectly for a minimum of half an hour. -- The construction - well built! Material is soft & stretchy. The fleece lining isn't particularly fleecy, but the second layer will help me stay warm, especially with the heating elements turned on. Overall, very satifiied with this purchase.”

ororowear.com 5 star review on 7th June 2026

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Posted 1 month ago

“Love my new pants and all your products! Service is excellent as well”

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Posted 2 months ago

“The customer service I received was very helpful.”

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Posted 2 months ago

“I have used the vest yet since I got it this summer. The customer service was outstanding. I needed to exchang the vest for a different size and they made it easy.”

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Posted 2 months ago

“Ororo brand heated products continue to surpass others with ease of ordering, shipping but most importantly the gear. The batteries are high quality and the gear fits perfectly. Highly recommend all the heated gear!”

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Posted 2 months ago

Hi Michelle, thank you so much for the wonderful 5-star review and high recommendation! We're thrilled to hear that our ordering process, fast shipping, high-quality batteries, and perfect fit continue to exceed your expectations.

Posted 2 months ago

“Lightweight, comfortable and when I need it, heats up quick.”

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Posted 2 months ago

Hi Susan, thank you so much for the 5-star review! We are thrilled to hear that your gear is lightweight, comfortable, and heats up quickly right when you need it.

Posted 2 months ago

“Love this long vest! I tend to be cold most of the time and the slim fit very fits under my long coat, or I can wear a sweatshirt under it. And I appreciate the length to keep the drafts off my back. Either way, it has options and it works. The family is so pleased I found something to keep me warm when we’re at collegiate soccer and baseball games, and other outdoor events!”

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Posted 2 months ago

Hi there, thank you for the wonderful 5-star review! We're thrilled to hear that the length and slim fit of your long vest keep you perfectly warm and draft-free during your family outdoor sports events.

Posted 2 months ago

“The vest works great, but the sizing is off. I wear an XL size for every jacket, sweater, vest, and shirt I own, but my Ororo XL vest is way to big. Friends, please correct this and use industry standard sizing.”

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Posted 2 months ago

Hi Anthony, thank you for the feedback and we're glad to hear the vest works great for you! We appreciate your comments regarding the sizing,your feedback on sizing will be shared with our product team for review as we continue improving the fit and shopping experience.

Posted 2 months ago

“The completely honest I tried to make two purchases , First on my laptop and then on my phone and they both there it out it was bizarre, you lost to Sale.”

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Posted 2 months ago

Hi there, thank you for sharing your experience. We’re sorry for the trouble you had while trying to place your orders on both your laptop and phone, and we understand how frustrating that must have been. Our system shows that one order was successfully processed. If you were trying to complete another purchase or need help confirming your order, please contact our customer service team at support@ororowear.com, and we’ll be happy to assist you further.

Posted 2 months ago

“Very nice warm jacket. I will buy another one.”

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Posted 2 months ago

Hi Electra, thank you for the 5-star review! We are so glad to hear you love your warm jacket and look forward to welcoming you back for your next purchase.

Posted 2 months ago

“Great quality jacket. Bought this in the spring to deal with the office cold AC, it has a nice light fleece inner lining that keeps me warm enough without having to use the heated feature. Can't wait to use this durning the fall/winter.”

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Posted 2 months ago

Hi Ayanna, thank you for the 5-star review! We're so glad to hear that the fleece lining keeps you perfectly warm against the office AC, and we hope you continue to love it through the upcoming fall and winter!

Posted 2 months ago

“Their warranty is useless !!”

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Posted 2 months ago

Thank you for sharing your feedback. We’re sorry to hear that your warranty experience didn’t meet your expectations. Our warranty is intended to address eligible battery or product issues during the coverage period. After checking the tracking information, we can confirm that your replacement order has been delivered. If you have any further questions or need additional assistance, please contact our customer service team at support@ororowear.com, and we’ll be happy to help.

Posted 2 months ago

“Tis jacket I the best for Melbourne weather”

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Posted 2 months ago

Hi Esther, thank you for the 5-star review! We're thrilled to hear our jacket is the perfect match for the Melbourne weather. Stay warm and comfy!

Posted 2 months ago

“Really like the heated vest for my wife. Great product , great service! Thank your exchange program. I was easy working with you.”

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Posted 2 months ago

Hi Dave, thank you for the 5-star review! We are so glad your wife loves the vest and that our exchange process was quick and easy for you. Thanks for your support!

Posted 2 months ago

“This was a gift and they loved it!”

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Posted 2 months ago

Hi Maureen, thank you for the 5-star review! We are thrilled to hear that your gift was a huge hit and that they loved it. Thank you for choosing ororo!

Posted 2 months ago

“Love the heated scarf! Very comfortable and functional. The battery lasts an incredibly long time.”

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Posted 2 months ago

Hi there, thank you for the 5-star review! We are happy to hear that you love the heated scarf and that the battery life has exceeded your expectations. Thanks for your awesome feedback!

Posted 2 months ago

“Comfortable and Nice looking. Gets warm right away. I added magnets so the collar sits down nicely when unzipped. I wish the battery pocket was a little more to the side but its not too uncomfortable while sitting.”

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Posted 2 months ago

Hi Annette, thank you for the 5-star review and for sharing your creative magnet idea for the collar! We love your feedback and will definitely pass your suggestion about the battery pocket location along to our team. Thanks for your support!

Posted 2 months ago

“I remember hearing “A brand is a promise”and I truly believe that Ororo heated apparel stands by that standard. Every vest and coat that I have bought was worth the money and also the reason I have bought many items as gifts and reccomonded this brand to family, friends, and colleagues.”

ororowear.com 5 star review on 30th May 2026

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Posted 2 months ago

Hi Kriesten, thank you so much for the 5-star review and your incredible words! We are deeply honored by your trust in our brand and truly appreciate you recommending us to your family, friends, and colleagues.

Posted 2 months ago

ororowear.com is rated 4.2 based on 3,154 reviews