ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,627 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 1st February 2026

ororowear.com 5 star review on 16th January 2026

Sarah A

390

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was not happy to receive a Womens large instead of a Men's large and the crocs were not even close to a size 8. They were also short on my daughter who wears a 7”

Helpful Report

Posted 13 hours ago

“I purchased a closeout heated vest. I changed the color and inadvertently changed the size. My wife is a medium and not an XL. Since returns on closeouts are not possible, we are stuck with a vest that does not fit anyone. My fault for not double checking the order but I wasted money.”

Helpful Report

Posted 14 hours ago

“Batteries are archaic. They are heavy, do not last long, and take 6-8 hours to recharge. Oddly, when I go to recharge them I have to try multiple outlets before landing on one that works. One day they work in a certain outlet, then the next day they don't work in that outlet, then another day they do work in that outlet. I don't have this problem recharging any of my other devices. All of these problems apply to the batteries for both my gloves and zip-up.”

Helpful Report

Posted 14 hours ago

“I would love to review the product however, I still haven't received it. It is still in transit.”

Helpful Report

Posted 15 hours ago

“I have 3 ororo pieces, and I love them, when they work! The battery life is not what is advertised! They say 10 hours, NOT EVEN CLOSE! Maybe 1.5-2! I also bought the water resistant gloves, 2XL and they aren’t very big, and in fact most of their stuff runs a tad bit smaller than I’m used to, but it’s fine. All in all, when they work, they are FANTASTIC, but the batteries aren’t very good and don’t perform as advertised!”

Helpful Report

Posted 15 hours ago

“Runs very small, heavy battery - not like winter jackets- wish I could return but I cut the tag early on. I love winter jackets- this fleece was a disappointment.”

Helpful Report

Posted 15 hours ago

“True to size. Liner doesn’t close well; Velcro closure can be challenging to approximate when closing. If the closure was a zipper or buttons the liner would be excellent.”

Helpful Report

Posted 16 hours ago

“I purchased a bunch of items to get through the eastern shore waterfowl season. I ordered: Men’s small gloves, socks, heated cushion, and the hand warmer. I’m a woman who wears women’s large gloves. The men’s small are way too tight. The design of having the battery pack on your wrist is not a great location. The batteries are bulky and you feel the pressure on your wrists. Because of the location of the batteries it’s also really difficult to get your hands in and out of the gloves. I should have returned the gloves and gotten a larger size, and I wonder what the feel would be like then. The seat cushions were nice to have although my vehicles provide better warmth than the cushions. I wish they were hotter. There must be a setting that turns it off after so long also so it was hard to tell it was really working. The socks also have batteries that are much pokier compared to other brands. Because they are so bulky, you better make sure that your legs fit into your boots. I was wearing knee-high boots, and having bulky batteries was uncomfortable. I believe the socks may be made out of Marino wool however, in 10° weather, my feet were still cold. I ended up using ducks Unlimited wool socks on top of the electric socks. That worked well, but I also used my husband’s boots in order to fit that much sock inside. The hand warmer satchel was my favorite product. Having to have my hands in and out for water fowl was the best product. Initially I felt it also wasn’t warm enough but overall it worked great and the battery life was good. The sock battery life is also pretty decent. Otherwise, every single piece has its own battery, which is annoying, remembering which battery goes to which piece of equipment. They of course made every battery slightly different so you could not use Them interchangeably which stinks. Obviously a way to may more money but annoying for the customers. I gave only three stars, as I think there is still quite a bit of improvement that can be done here and I wanted to leave a review that would be helpful.”

Helpful Report

Posted 2 days ago

Hi John, thank you for taking the time to share such detailed and thoughtful feedback. We really appreciate you outlining your experience across multiple products and use scenarios. Your comments have been shared with our team and will help guide future improvements in fit, design, and overall user experience. We’re glad to hear the hand warmer worked well for your needs, and we truly value your input as we continue working to improve our products. Thanks for your understanding and for choosing ororo.

Posted 1 day ago

“I ordered Kyoto Women's colorprint heated lightweight gloves for my wife for Christmas. The ordering process went very smooth & the product arrived on time. Upon my wife opening the gloves xmas day, she charged the battery and attempted to insert the battery pack into the gloves, however, the battery pack did not fit into the pouch on the gloves. We tried everything, did some additional research to determine this was a common problem, and despit wanting to keep them, she decided we'd return them. The return process also went smoothly. I have other ororo products that I use for hunting that I am pleased with, which is why I chose to order the gloves there as well. Unfortunately, it didn't work out this time.”

Helpful Report

Posted 4 days ago

Hi Michael, thank you for taking the time to share your experience with us. We’re sorry to hear that this product didn’t meet your expectations, and we truly appreciate your understanding along with your positive feedback on the ordering and return process. We’re also grateful for your continued support of ororo and are glad to know our other products have served you well. Your feedback has been shared with our team and will help guide future improvements to our products. Thanks for your understanding and for choosing ororo.

Posted 4 days ago

“Too much heat in the neck area for my comfort. Great idea and definitely helps in the bitter cold.”

Helpful Report

Posted 4 days ago

Hi Brendan, thank you for sharing your feedback with us. We’re sorry to hear that the experience didn’t fully meet your comfort expectations, while still appreciating your recognition of the warmth in cold conditions. Warmth perception can vary depending on the heat setting and environment, and some areas may feel warmer than others. The neck is more sensitive and the collar sits closer to the skin, which can make the heat feel stronger there. Thanks for your understanding and for choosing ororo.

Posted 4 days ago

“I am not as happy with my jacket as I am with vest.It doesnt seem to warm me enough like the vest does.”

Helpful Report

Posted 5 days ago

Hi Helen, thank you for sharing your feedback. We understand how disappointing this can be, especially when you’ve had a great experience with the vest. Heating performance can vary by style and is also affected by factors like the heat setting, environment, and layering. We truly appreciate you taking the time to let us know. If you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.

Posted 4 days ago

“As much as I love my coat & vest, I would never order from the sale/outlet again. I clicked on an item & was sent a different jacket. The return option would have cost me more than ordering the fleece jacket at full price. So I moved on to Weston.”

Helpful Report

Posted 5 days ago

Hi Patti, thank you for sharing your feedback. We understand how frustrating this experience can be, and we’re sorry it didn’t meet your expectations. We truly appreciate you taking the time to let us know, and we’ll continue working to improve our overall shopping experience. Thanks for your understanding.

Posted 4 days ago

“My Ororo vest overall is ok. Material seems to be good good quality. Battery doesn’t last as advertised. I compared to a Temu heated product I purchased, I feel priced to high for product.”

Helpful Report

Posted 1 week ago

Hi Bridget, thank you for sharing your feedback. We’re sorry it didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. Feel free to contact our customer service team at support@ororowear.com if you need further assistance. and they’ll be happy to assist. Thanks for your understanding.

Posted 4 days ago

“These seem to be built ok but for me they only get the backs of my hands kind of warm and my fingers still get cold. Good news is my ororo heated vest still works great.”

Helpful Report

Posted 1 week ago

Hi Lee, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate your input and will continue working to improve our products. If you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.

Posted 1 week ago

“I have had your vest for two years love it on most days I am wearing it even under heavy coats I use it as a base layer. I ordered a set of gloves hoping for the same result. Not so much they do not keep my fingers warm and I am not sure I am a fan. I am a responder who is out in the cold more than I like to be. The thought was this product would work as well as the vest not so much.”

Helpful Report

Posted 1 week ago

Hi Arthur, thank you for sharing your feedback. We understand how disappointing this can be, especially given how well the vest has worked for you. Heating performance can vary depending on factors like the heat setting and environment. We truly appreciate you taking the time to share your experience, and if you have any questions, please feel free to contact our customer service team for further assistance. Thanks for your understanding.

Posted 1 week ago

“It was mostly good… I ordered three items. One came before Christmas. One a few days after Christmas And one (my e gift card) still hasn’t been emailed to me yet!”

Helpful Report

Posted 1 week ago

Hi there, thank you for sharing your feedback. We understand how frustrating this can be. We’ve checked and confirmed it has already been sent—please check the email address used for your order. If you still have any questions, please feel free to contact us and we’ll be happy to help. Thanks for your patience.

Posted 1 week ago

“I really wanted to love this heated vest, and overall it’s a very useful and impressively warm piece. The vest itself is slim, well-fitting, comfortable, and does an excellent job keeping me warm, especially outdoors in colder conditions. That said, there are two notable downsides that brought my rating to three stars. The battery pack is quite large and bulky, which takes away from the otherwise sleek design. Additionally, the heat control seems to have a technical issue on my vest—when I set it to red (the hottest setting), it automatically drops down to white, so I have to keep pressing the button to get it back to red. This makes me think my particular model may have a defect with the heat level settings unless this is built in for some reason to prevent If these issues were resolved, this vest would easily be a top-tier product. (I bought one for my mom and she loves it)”

Helpful Report

Posted 1 week ago

Hi Connie, thank you for sharing your feedback. We understand how disappointing this can be. Please note that when the garment is first turned on, it may automatically switch to the white setting after a short time. If you’d like to use the highest heat level, simply press the button again to return it to red. You can find more details here: https://www.ororowear.com/blogs/story/beginners-guide-to-ororo-heated-apparel. Thanks for your understanding.

Posted 1 week ago

“Jacket works great but not happy with the battery life. Lucky if they last an hour.”

Helpful Report

Posted 2 weeks ago

Hi Jason, thank you for sharing your feedback. We’re glad to hear the jacket works great. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, we recommend reaching out to our customer service team for further assistance. Thanks for your understanding.

Posted 1 week ago

“I have had 3 other vest when you first started an they were great, this new one is not the same, does not get as warm as the old ones. Always told people how good they are but now not so sure.”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for sharing your feedback. We understand how disappointing this can be, and we’re sorry it didn’t meet your expectations. We truly appreciate you taking the time to let us know. Thanks for your understanding.

Posted 1 week ago

“Nice gloves but would like them to heat up a little more when set on high.”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for your feedback! We’re glad to hear you like the gloves, and we truly appreciate your suggestion. We’ll continue working to improve our products. Thanks for your support.

Posted 2 weeks ago

ororowear.com is rated 4.2 based on 2,627 reviews