Name: ororowear.com
Rating: 4.32

“Happy with the fit and look, and with the warming capacity in the back of the vest. But the heating element in the pockets/lower vest front doesn't get warm enough, and I was really looking forward to not having cold hands be an issue any more. Even on the high setting, my fingers are chilly. :-(”

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Posted 18 hours ago

“I don’t like that you have to buy special battery packs. I have numerous at home but because of your connection on the vest I can’t use them.”

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Posted 4 days ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 1 day ago

“Disappointed with the vest. Barely feels warm at best. Husband has a men’s vest and his heats up.”

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Posted 1 week ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 1 day ago

“Ordered revised quilted vest. It was a great price but I guess you get what you pay for. I've had these vests for years and they STR the best usually. The one I received was so thin and flimsy and hardly heats up at all. So not gonna order from the outlet again. I hope the others at reboot ice are not that flimsy and heat up great like all my other ones.”

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Posted 2 weeks ago

“Bought vest 3x. To small for even a 1x person. Returned. Still haven't seen refund.”

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Posted 2 weeks ago

Hi there, thank you for your review. I notice that our customer service colleagues are communicating with you about this matter. Please don't worry, we will do our best to help you solve the problem.

Posted 2 weeks ago

“It only is slightly warm and it is too big I got a small but need an extra small”

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Posted 2 weeks ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 2 weeks ago

“love the heated vest, it works well. However the battery doesnt last very long, needs a lot of recharging. And wprst of all, my battery only lasted 3 months before it was unable to charge anymore at all and then it needed a costly replacement. I tried to work with customer service on this and they were very unhelpful. Not sure its worth the hassle of the battery given the cost of the product.”

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Posted 3 weeks ago

Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 2 weeks ago

“I have not had time to try it out. Not until winter time.”

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Posted 3 weeks ago

Hi there, thank you for your review. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 2 weeks ago

“Looks good been to warm to start wearing”

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Posted 3 weeks ago

Hi there, thank you for your review. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.

Posted 2 weeks ago

“I love the beauty of the heated vest and has been so wonderful to have as I do work in the medical profession and often do air transport in cold weather. The vest is great to add heat without a lot of bulk. My husband's vest had an issue with a cord that was resolved quickly with an easy return. My zipper on my pocket of my vest has already broken though and I've never washed it.”

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Posted 6 months ago

Hi Lauri, thank you for your feedback! We're glad you love the heated vest, but we're sorry to hear about the broken zipper. Our customer service representative will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 5 months ago

“I ordered the Buffalo gloves for my husband. Unfortunately, the fingers are not heated and that is where the heat is needed, the extremities.”

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Posted 6 months ago

Hi Susan, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“I have a heated vest made out of 50.4% polyester, 45% cotton and 4.6% other fibers, so hopefully you can track it with the Lot# MVFXBT1110802727. Well, my original battery could no longer handle a charge, so I contacted you and was directed to purchase a replacement battery; model MINI 5K 2INR22/71, just in case you need to look it up!! Well, I fully charged it before using, like the directions said, and when it was turned-on, it turned itself off in about a min. So, I put it back on the charger and the 4 lights quickly lite up, so trying it again in the vest, it turned off in a shorter time frame, like seconds. Your product has been a great buy, but the key technology, battery-powered heat, doesn't work like the original. Thanks for allowing me to vent...”

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Posted 6 months ago

Hi Duncan, thank you for your review. Sorry for the unhappy shopping experience. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“I really like the warming functionality of the Men's Golf Vest but the battery placement in tha back of the vest is poorly designed. Can't wear it your car unless you like a small brick pressed into your spine and can't wear it in the golf cart unless you like the same. Women's vest with battery in side is much better.”

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Posted 6 months ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“I do like it, but have yet to put it through its paces. I really wish they made a tall version for those of us with longer torsos and arms. I am 5’10 and 135 lbs and ordered the medium. It’s a little short waisted and I would like longer arms ( the large has same sleeve length). Also, I wish the neck edging was softer around the face. Maybe it will “give” the more I wear it.”

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Posted 6 months ago

Hi Leslie, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“I give it 5 stars as a vest, 2 stars as a jacket. I have a 41 inch chest and the large sized jacket restricts my golf swing. The sleeves should be made of a stretchy insulated fabric.”

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Posted 6 months ago

Hi Judd, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contract us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“Not enough heated areas”

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Posted 6 months ago

Hi Mary, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further.

Posted 6 months ago

“Jacket is comfortable but battery life and recharging time are an issue. Had to purchase another battery”

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Posted 6 months ago

Hi Russ, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“Not good customer service. Returns and exchanges difficult and costly. Not worth it”

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Posted 6 months ago

Hi Todd, thank you for your review. It is noticed that our customer service specialist is helping you with this and please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“After using the size chart a ordered a medium, but they were too small. I exchanged them for a large. The battery has to be put in the pocket plug first. Battery life is good. I was disappointed that the fingers didn't get warm, even on high wearing the outer glove. I was taking photographs with a camera, so I had to take the outer glove off a lot. The right hand outter glove is extreamly hard to get on over the inner glove. The touch compatibility is bad. I tried both hands, and different pressures, but they did not work most of the time, the reason for 3 stars. I have a vest too, which is great. In the house with the vest turned off, it feels like it is on, so I will put it on if I'm a littel cold. I think the prices are good and would buy them again.”

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Posted 6 months ago

Hi John, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

“Overall, I love the vest I purchased in 2023. However, the Men’s Heated Fleece Jacket was a bust. I’m not a big man and my arms are slender (I’m 75 and have had health issues). I couldn’t get my arms into the sleeves because they are very slender AND they’re fleece lined. There’s nothing but drag on anything I wear. Would be smart for you to line the inside of the sleeves with a satin type of material that would facilitate easy on & off actions. This explains why I am returning the jacket.”

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Posted 6 months ago

Hi Steven, thank you for your review. We are sorry if it doesn't fit. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)

Posted 6 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

ororowear.com Reviews