ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,064 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how ororowear.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had ordered the wrong size on an Amazon order. The vest was on a Christmas sale. I would have had to return and reorder at a higher price. Ororo exchanged directly. The representative was timely and polite. The exchange was seamless.”

Helpful Report

Posted 1 day ago

“Received what I ordered and showed up on time.”

Helpful Report

Posted 3 days ago

“Great "Heated Apparel" supported by a really good team of people! They Care and follow up to be sure you are satified. Rich T”

Helpful Report

Posted 5 days ago

“havent tried the replacements yet . the weather has been very warm at this time of year”

Helpful Report

Posted 1 week ago

“Friendly and easy replacement process”

Helpful Report

Posted 2 weeks ago

“Ororo customer service was great. My vest stopped working while under warranty and they (very) promptly replaced the vest. My only disappointment is that the batteries are only warranted for one year, and a failure there required me to purchase a new battery after less than 2 years of service. I would still go with Ororo were I to purchase another heated item of clothing. And I continue to recommend them to many friends.”

Helpful Report

Posted 2 weeks ago

Hi Jim. Thanks for sharing! We're glad our team could help with your vest. We hear you on the battery warranty — batteries are covered for one year, but your feedback means a lot and will be shared with our product team. Truly appreciate your loyalty and recommendations!

Posted 1 week ago

“Best thing for the chills, especially for older folks”

Helpful Report

Posted 2 weeks ago

“Very nice outdoor jacket. Bought this to wear for my grandsons outdoor sporting events. Works great!”

Helpful Report

Posted 2 weeks ago

“The black heated vest exceeds all expectations from the quality of the fabrics to the evenly distributed heat and withe the three comfort settings! Best vest ever worn - Amazing!”

Helpful Report

Posted 2 weeks ago

“Stand behind their products. Addressed a very minor issue with my purchase in a very friendly, professional and effective manner. Highly Recommend Ororo.”

Helpful Report

Posted 2 weeks ago

“Supersonick ! Love the vest need an extra battery though ! Waiting for a sale lol”

Helpful Report

Posted 2 weeks ago

“As I mentioned in our previous correspondence, I received the same vest I had ordered as a gift from my daughter the day after my order arrived. I appreciate the fact that returning the duplicate vest was very easy and uncomplicated. I have not had a chance to wear my new vest since receiving it, but my wife received a similar vest from your company and loves it. She wears it indoors and cold days and regularly wears it too a granddaughter's hockey games.”

Helpful Report

Posted 2 weeks ago

“Great product and fast delivery !! Thank You !!”

Helpful Report

Posted 2 weeks ago

“Wonderful customer service, my issue was a shipping problem and the Ororo staff not only solved the problem they keep me informed every step of the way.”

Helpful Report

Posted 3 weeks ago

“I love my heated vest! I bought it too late to use in the winter but am looking forward to using it for skiing.”

Helpful Report

Posted 3 weeks ago

“I love these products. I have a long coat, a short coat and two vests. They are all perfect for the different conditions I need whether it’s walking by the ocean, hiking in the woods or maybe a sporting event. The best is the vest for Pickleball. I think I started a trend because quite a few players wear the same vest now and love it as much as I do!”

ororowear.com 5 star review on 15th April 2026

Helpful Report

Posted 3 weeks ago

“Good. Sorry really busy”

Helpful Report

Posted 3 weeks ago

“I use my vest under my riding jacket on chilly morning when I commute to work. Works great, and helps staying warm a lot!”

Helpful Report

Posted 3 weeks ago

“The comapny worked closely with me to get a replacemnet battery, it was a pleasure to work witht hem and get the problem solved.”

Helpful Report

Posted 3 weeks ago

“They helped me get a replacement battery very Quickly.”

Helpful Report

Posted 3 weeks ago

ororowear.com is rated 4.2 based on 3,064 reviews