ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,306 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It fits well and is true to size, is well made, is made for cooler weather as a mid layer or baselayer or in chilly weather (40-60 degrees) . It does well as an outer layer in the 60's to to 80 degrees. The hood is typical with all brands and I wish it had some type of draw string to keep it tight. Overall I'm pleased. I would buy it.”

Helpful Report

Posted 1 day ago

Hi Bryan, thank you for taking the time to share your thoughts! We're glad to hear that the fit and quality meet your expectations. We appreciate your feedback regarding the hood and the drawstring feature — your suggestions will certainly be taken into consideration for our future improvements. Thank you for your trust and support!

Posted 1 day ago

“Great product its so far nice quality and is warm.”

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Posted 1 day ago

“Love the jacket. Works great. My only thing is that on the left i side pocket is a hole in the seam so I want be putting anything heavy or small in there.”

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Posted 2 days ago

Hi Salina, thank you so much for your kind words about the jacket — we’re glad to hear it’s working great for you. We’re sorry to learn about the issue with the pocket seam. Our customer service team will reach out to you shortly to help resolve this. Thank you for your understanding.

Posted 1 day ago

“I have been wearing Ororo before it was cool, I have all of the things, including the socks. It was time for a new vest, shipping was fast, colors are great. My only complaint is the latest vest I ordered was a European small which is smaller than the American small. Super snug.”

Helpful Report

Posted 2 days ago

Hi Charlie, thank you for being such a longtime ororo supporter — we truly appreciate your loyalty! We’re sorry to hear that the new vest feels smaller than expected. Please kindly check the size guide on the product page before purchasing, as sizing can vary slightly between regions or styles. If the vest is still in new condition, you’re welcome to take advantage of our 30-day return or exchange policy to get a more comfortable fit. If you have any other questions about sizing or the exchange process, feel free to reach out!

Posted 1 day ago

“Jacket is very comfortable and provides ample warmth through the few heat coil patches. Whether it was the intent or not, I feel it is slightly oversized being a bit big in the body, especially bowing out some toward the back of the jacket around the hips, and the cuffs at the hands are long and very wide open. As stated, some of this may be due to accounting for layering underneath, but with a heated jacket my assumption is that it should be less necessary to wear multiple layers under the coat. So no complaints about the jacket, specifically, nor about its effectiveness, but want to call out the extra roominess in case that's a consideration for others when looking to puchase.”

Helpful Report

Posted 3 days ago

Hi Paul! Thank you for your thoughtful review. We're glad to hear that you find the jacket comfortable and effective. We appreciate your comments about the fit and size—it’s always helpful to know how our designs can better serve our customers. Your feedback is invaluable as it helps others make informed choices. Thank you for being part of the Ororo family!

Posted 1 day ago

“I like the fit and heat locations. I would like to see fleece pockets and fleece at the zipper end. I thought of returning as I do not like getting scratched by the zipper at my neck/chin”

Helpful Report

Posted 3 days ago

Hi Juley, thank you so much for sharing your feedback. We’re glad to hear you like the fit and heat placement, but we’re truly sorry the zipper design caused some discomfort. Your suggestions are very helpful, and we’ll make sure to share your comments with our product development team for future improvements.

Posted 1 day ago

“Purchased the fleece jacket. Fits great, but sleeves are short.”

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Posted 5 days ago

“Product exceeded expectations And continues to do so daily!”

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Posted 6 days ago

“Reliable, comfortable and warm.”

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Posted 1 week ago

“Took advantage of the recent offer for a heated scarf the coincided with my Social Security monthly deposit, but the battery doesn't really get the scarf hot, just warm and what looked to be a very neutral pale pink in the photograph is actually vivid pink which doesn't go with really anything. I own the Aurora heated jacket, the vest and the mittens in basic black and I wish I had ordered the scarf in black cause then it would go with everything. It was a bit of a disappointment.”

Helpful Report

Posted 1 week ago

Hi Linda, we’re sorry to hear the scarf didn’t meet your expectations in terms of color and warmth. If you’d prefer the black version instead, you can return your current scarf for a refund and then place a new order for the color you like. As long as the item is still in new condition, it’s eligible under our 30-day return policy. Our customer service team will reach out to you shortly to confirm whether you’d like assistance with the process. Thank you for sharing your feedback — we truly appreciate it.

Posted 6 days ago

“Nice products but run small in size!”

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Posted 1 week ago

“Love the jacket however the battery held a full charge once and now only charges half way”

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Posted 1 week ago

“Delivery on time ! Product in good condition!”

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Posted 1 week ago

“Love the hoodie, wish the pockets were heated”

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Posted 1 week ago

“haven't used it yet but the coat is top shelve even the package it was delivered in.”

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Posted 1 week ago

“Very comfortable. Ordered a size up based on other reviews and I'm glad I did.”

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Posted 2 weeks ago

“So far really pleased Batteries play out quick when it’s cold and set on high but to be expected”

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Posted 2 weeks ago

“Easy to shop. Great prices and quick shipping”

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Posted 2 weeks ago

“I have been very satisfied withe Ororo products for the most part. Only issue I have is with the pockets on the fleece jacket I have. The pocket material is very thin and I wore holes in it in no time. I tried to sew and patch it but nothing worked. I have a different jacked that is fleece but unheated that I wear and the pockets are fantastic. Sturdy, warm and very nice. Believe they used a nylon material that feels great and is durable. Other than that I have no issues with the appear at this point.”

Helpful Report

Posted 2 weeks ago

Hi Robert, thank you for your feedback on the fleece jacket! We're glad to hear that you've been satisfied with most of our products. We appreciate your thoughts on the pocket material and will take your comments into consideration as we strive to improve our designs. Thank you for being a valued customer.

Posted 2 weeks ago

“Love the heat but zipper is difficult to operate. Have had to unzip and step out of it because I couldn't get it to completely unzip.”

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Posted 2 weeks ago

ororowear.com is rated 4.3 based on 1,306 reviews