ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,394 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 7th November 2026

Christopher T

ororowear.com 3 star review on 3rd November 2026

Anonymous

ororowear.com 5 star review on 30th October 2026

Dimple A

ororowear.com 5 star review on 24th October 2026

Lisa R

454

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no idea....yet.. Christmas presents”

Helpful Report

Posted 5 hours ago

“Vest fit nice first day I wore the vest and found out one of the batteries are junk. Luckily I bought two vest and could use the other battery I got for the other vest for the other one. Tried it yesterday in 35 degrees and my back was sweating. I got the quilted vest and this thing is nice. Very light weight and comfortable. Not happy about the battery not working. Hence the 4 stars. I’ll change it once I get ahold of customer service and get it swapped out. That’s actually why I bought from Ororo is I read all the reviews on the support side of things. Several reviews saying something was wrong and Ororo stood behind their product and took care of their customers. Overall very pleased and will be buying more stuff from Ororo very soon for the rest of my family. Very glad I did my research and found Ororo.”

Helpful Report

Posted 9 hours ago

“Good product; however, the zipper is trash.”

Helpful Report

Posted 1 day ago

“I bought the jacket with two batteries and took it to Churchill Canada to see the Polar Bears. It got to below freezing -10 to -15 centigrade. I turned it on and off depending if I was in the vehicle or out. One battery lasted me all day. It was a little slow to warm up but worked well down to about freezing. The hood was great but went over my eyes without putting a hat on. At home I ride a motorcycle in the winter and use another brand that plugs into the motorcycle. It heats up much faster and gets hotter.”

Helpful Report

Posted 3 days ago

“Customer service was excellent and helpful. First delivery was received ripped open and missing battery and charging cord. These were sent out the next day. Vest fits and seems to be working.”

Helpful Report

Posted 5 days ago

“I love the 5 and 7 zone vests. Only thing that I would like to see changed is a work wear option. Move the battery placement either by extending the cord or moving pouch higher to the chest so tool bags don’t rub and making vests in safety orange. Vests have made working outside in Alaskan winters a lot more comfortable.”

Helpful Report

Posted 6 days ago

“The glowing light is extremely distracting and should have a way to turn off without shutting off the heat.”

Helpful Report

Posted 1 week ago

“I guess so far good I've used it once since we order it”

Helpful Report

Posted 2 weeks ago

“I haven't had a chance to wear the jacket yet in cold temperatures but was excited to purchase it for the frigid Manhattan winters ahead and for an upcoming trip to Paris in November, which I am hedging my bets with by bringing another, heavier and officially. more wind-resistant parka to wear on top because from everything I read, this terrific jacket that heats admirably and seems ideal from my unofficial try on inside my apartment does seem excellently efficient but will not be enough to combat the bitter winter winds. Even so, along with my battery powered mittens and, yep, an Ororo battery powered scarf that I will also be trying for the first time, I feel confident that my crappy circulation and Raynaud's syndrome will thank me for the purchases!”

Helpful Report

Posted 2 weeks ago

“My best was too big and I can’t exchange it as I ordered from the clearance” area. It’s charging right now. I will see if it works and then give it to my sister if she wants it. She is larger than I am.”

Helpful Report

Posted 2 weeks ago

“I'm a longtime ORORO customer with nine different vests and hoodies, and I genuinely love their products. I wear them everywhere, from the office and sporting events to relaxing at home and skiing. I've recommended the brand to countless people and previously appreciated their referral program. I especially appreciate ORORO's continued innovation with different materials and thinner, less bulky designs that work well under ski jackets. I also love the smaller, less intrusive collar on the golf vest! It's a welcome improvement over the higher collars on my other vests, which I've always found uncomfortable. Unfortunately, the shopping experience and customer service haven't kept pace with the products. My recent experience purchasing a golf vest highlighted the problem. Despite numerous reviews mentioning sizing discrepancies, I couldn't get clear guidance from customer service. Last year's inquiry received a vague response, and this year's went unanswered. I ultimately ordered the wrong size based on customer reviews and am unable to return it because it was an open box purchase. I remain a big fan of ORORO's clothing, but there's considerable room for improvement in customer support, sizing guidance, and how the company addresses recurring feedback in customer reviews. Great products deserve an equally great shopping experience.”

Helpful Report

Posted 2 weeks ago

“Ordered items because of the quality of the product and faith in the company”

Helpful Report

Posted 3 weeks ago

“The vests are good quality and warm up well. My only qualm is the internal wiring that noticeably sticks out in the left chest area. That I don’t like. Otherwise they seem to be great although we haven’t yet used them much yet. Thank you for asking.”

Helpful Report

Posted 3 weeks ago

“Works great. I di have bought batteries. The 5000 and 7000, I thought I was upgrading and not buying the 7000 as a separate battery. I am a little concern about how long the material will last. It seems too soft. Also, there are loose threads, I count 4 or 5. One would think it would be cleaner as a finished product. Having said all that, I just ordered your leggings with a warmer built in. Looks is one thing, but functionality matter more to me. Now it's just a matter of durability. I will know after this coming winter season.”

Helpful Report

Posted 3 weeks ago

“I took my new hoodie to my son’s baseball games this past weekend. The day started at 45 degrees and warmed up to about 59 by the 2nd game. I really appreciated the zones on the hoodie. The back got nice and warm but the front pocket zone was my favorite. I’m often taking photos at the games and my hands get cold first. It was easy to warm them back up. I also liked the location of the battery. It’s off to the side and I hardly noticed it which sometimes they can be clunky.”

Helpful Report

Posted 3 weeks ago

“I have only worn the vest a few times but so far I am satisfied.”

Helpful Report

Posted 1 month ago

“Heated jacket is very comfortable and warm, but it runs very large for an XS. I had an XS vest and it was much smaller and more fitted. I just wish the jacket was as fitted, but I still appreciate the warmth”

Helpful Report

Posted 2 months ago

“when buying the batteries it says check compatibility with the items i buy but there is nowhere easy to find what batteries work with what... i got the 10,000 and the 5,000 that comes iwth it but the 10,000 is humongous compared to the 5k... i will actually be trying to return it”

Helpful Report

Posted 2 months ago

“The quality seems to be good and fit ok a little on the tight side (feels tight across when I spread my thumb and pinky) even after buying one size bigger. I bought these in Aug because they were on "Final sale", won't get to use them until cold wearther comes. So I have no info to give you Just make sure you buy a size bigger than you need. I'm hoping the leather will streach over time without coming apart at the seems. We"ll see..”

Helpful Report

Posted 2 months ago

“I have the best I love it. It fits perfect perfectly. I ordered a jacket. Measurements were not on it for shoulder length and stuff like that. It took me four days to get an answer from Ororo on a final sale item. They told me to get the jacket and medium my order a jacket and the medium. It’s swimming on me.. the arms are really huge. I’m pretty disappointed. I’m not gonna lie. I’ve bought many items from ororo before-this item has been disappointed. I don’t think I’ll ever buy it for jacket.”

Helpful Report

Posted 3 months ago

Thanks for sharing your experience. Sorry to hear the jacket didn’t fit as expected and that there was a delay getting a response. If you have other problems, you can reach out to our support team.

Posted 3 months ago

ororowear.com is rated 4.2 based on 3,394 reviews