ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,951 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,951 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 21st December 2025

377

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keeps you toasty. Only wish it had a feature so you could keep it at a higher level for a longer time.”

Helpful Report

Posted 5 hours ago

“I bought this as an early Christmas gift for my wife. She likes it. She bought me one a couple of years ago. It does the job, keeps me warm and has held up well.”

Helpful Report

Posted 4 days ago

“This is a Christmas present for my husband so we won’t know til then if it fits etc.”

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Posted 4 days ago

Hi Maggie, thank you for sharing. We hope your husband enjoys the gift, and we look forward to hearing your updated feedback once it’s been used. Thanks for your support.

Posted 1 day ago

“Love Ororo products. I personally own 5 vests, gloves and a muff. I have gifted three vests. I love th product but have two complaints. Batteries are no longer included as well as a wall charger. I understand that the belief is that most people already have chargers. While this may be the case for most, it certainly w not for my 88 year old mother. I feel the prices of the products continue to increase despite being sold without batteries. There are many other heated product companies now and I would hope that Ororo can become more competitive and lower their product prices or at least include all necessary items (battery, cable, charger) for the same price .”

Helpful Report

Posted 5 days ago

“I ABSOLUTELY love my new heat vest! I have neck issue and the heat in the neck has essentially been a life saver in the cold weather. I have worn it every day. I have even found myself using it indoors when my neck acts up. Battery life is great even better if you regulate your use while wearing it. I will be purchasing more from this company.”

Helpful Report

Posted 6 days ago

Hi Miranda, thank you so much for sharing your experience. We’re thrilled to hear how much you’re enjoying the heated vest and that the neck heating has been so helpful for you, both outdoors and indoors. It’s great to know the battery performance has also met your needs. We truly appreciate your kind words and your support, and we’re glad to have you as part of the ororo community.

Posted 5 days ago

“I have used my Ororo gloves for two years and until this year they worked great. Now, the right one keeps shorting out. I am hoping to get some help from customer service.”

Helpful Report

Posted 6 days ago

Hi Susan, thank you for sharing your experience. We’re sorry to hear about the issue you’re experiencing. Our customer service team is following up on this and will assist you as soon as possible. Thank you for your patience.

Posted 5 days ago

“Recommended by my adult daughter, I bought my wife an ororo heated jacket. It’s quickly becoming her favorite commute to work in the cold outer garment. That last star is reserved for long term durability…. We’re passing the recommendation along.”

Helpful Report

Posted 6 days ago

Hi Martin, thank you for sharing your experience. We’re glad to hear the jacket has quickly become a favorite for your wife’s commute and appreciate you passing along the recommendation. Thank you for your support and for taking the time to leave a review.

Posted 5 days ago

“Good product, few issues with the battery but Warm when working!”

Helpful Report

Posted 1 week ago

“I ordered the heated seat with the battery and an extra battery. The seat has a USB plug and the extra battery only has a USB-C port. I had to order a converter so I could use the extra battery. I like the product.”

Helpful Report

Posted 1 week ago

Hi Stephanie, thank you for sharing your experience. We’re glad to hear that you like the product overall. For reference, the heated seat is designed to pair with the Mini 5K battery: https://www.ororowear.com/products/mini-5k-battery-4800-mah. Since it uses a USB charging cord, it can also be powered with a compatible power bank or wall adapter. Thank you for your feedback and understanding.

Posted 6 days ago

“It works pretty well keeping our dog warm, but it doesn’t fit our 18lb Boston Terrier very well, which I thought would be a hard feat to design a garment that fits all types of dogs. There were two elastic loops at the back of the vest that we weren’t sure what they are for, but maybe to keep the back of the vest down and hug our dog’s body. Our dog acted really funny when they were looped around his hind legs, and they seem to be too tight as well, so we didn’t really use it. Since I have the ability to sew, I can modify the fit to make this vest fit better, other then that it’s a great product.”

Helpful Report

Posted 1 week ago

Hi there, thank you for taking the time to share your feedback. We appreciate your thoughtful comments and are glad to hear the product has been helpful. Your feedback regarding the fit and design details has been shared with our product team for review and consideration, as it helps us continue improving future designs. Thank you for your patience and for sharing your experience with us.

Posted 6 days ago

“Men's Heated Dual Control Jacket with 5 Heating Zones (Chest Heating) - This is what i ordered. I took away one start for 2 reasons: 1. The quality of the zipper can be better, espectially the pockets are bad. 2. The right inside pocket, its as a very strong velcro with a very weak single stitch. I am sure if i keep using it, its going to rip apart very soon. Other than that, i like the quality of the jacket. Very functional and fits well. I will recommend.”

Helpful Report

Posted 1 week ago

Hi Roshan, thank you for sharing your detailed feedback. We appreciate your comments and are glad to hear you’re satisfied overall with the fit, functionality, and quality of the jacket. Your notes regarding the zipper and pocket construction have been shared with our product team for review and consideration, as this kind of input is very helpful for future improvements. Thank you for your recommendation and for taking the time to leave a review.

Posted 6 days ago

“I love my oro vest & jacket. I have ordered a sweatshirt also. Gave my husband a vest last year for Cristmas & he now wears it a lot & plans on taking it on our vacation.”

Helpful Report

Posted 1 week ago

Hi Barbel, thank you so much for your kind words and continued support. We’re thrilled to hear that you and your husband are enjoying the vest and jacket, and we truly appreciate you choosing ororo for multiple purchases. Thank you for taking the time to share your experience.

Posted 6 days ago

“Had to return for a larger size. They seem to run small.”

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Posted 1 week ago

Hi David, thank you for your feedback. We appreciate you letting us know about the sizing and hope the larger size works better for you. Thanks for your patience.

Posted 1 week ago

“Bought a heated vest. It came with a cord, and a battery, but no charger. Seems a bit asinine if you ask me”

Helpful Report

Posted 1 week ago

Hi Dan, thank you for your feedback. To help reduce environmental impact, the charging adapter is not included. The vest is compatible with most standard chargers, and you may also purchase our charger separately if needed at https://www.ororowear.com/products/33w-battery-charger-dual-ports?variant=43852096307382. Thank you for your understanding.

Posted 1 week ago

“Product works well, just doesn't fit as well as advertised. Size does not represent what we thought it would be.”

Helpful Report

Posted 1 week ago

“I recd a vest for Christmas last year but didn’t use it last winter. Got it out this fall for Packer games, love it. Ordered one for a relative, same one, but was disappointed not receiving battery charger (mine had one). I did reach out and recd an answer, but was still a bit disappointed. I do like the vest and am happy with it. Great for cold weather”

Helpful Report

Posted 1 week ago

Hi Donna, thank you for sharing your experience with us. We’re glad to hear you’ve been enjoying the vest at Packer games and that it’s been great for cold weather. We understand your disappointment regarding the charger and appreciate your reaching out about it. Thank you for your honest feedback and for your continued support — we truly appreciate it.

Posted 1 week ago

“Disappointed wrong size needed 5X, I have a vest & love it, wanted one for my husband, please notify if 5X becomes available.”

Helpful Report

Posted 1 week ago

Hi Barb, thank you for your feedback and for your continued support. We’re sorry to hear the size wasn’t what you needed, and we appreciate you letting us know. You can enter your contact information using the “Notify me when available” option on the product page, and we’ll notify you as soon as the 5X is back in stock. Thanks for your patience.

Posted 1 week ago

“My husband loves the jacket. However, the front zipper keeps getting stuck so he is reluctant to use the pocket. I picked the jacket for that feature.”

Helpful Report

Posted 1 week ago

Hi there, thank you for sharing your feedback with us. We’re glad to hear your husband loves the jacket, and we appreciate you letting us know about the zipper experience. Your comments have been shared with our product team for future consideration. Thank you for taking the time to leave a review.

Posted 1 week ago

“Just perfect. My 3rd.”

Helpful Report

Posted 1 week ago

“I have purchased many items from Ororo in the past so I knew I was getting quality with this jacket. I like the flexibility of this jacket. I love that this jacket is thin and does not feel super bulky. I was worried about feeling like I’m huge due to the down. Glad it did not make me feel super bulky and big! The sleeves are silky and smooth. I love the multiple pockets, including the zipper pockets. The heating though out the chest, back, and neck was perfect for those cool days. The battery is nice and small, very light in comparison to other batteries. Why I’m rating this 4 stars inside of 5 is I wish the torso was longer. Other that than, I highly recommend this jacket.”

Helpful Report

Posted 2 weeks ago

Hi Elise. Thanks for your thoughtful and insightful feedback. We’re thrilled to know that you appreciate our heated jacket. And we're sorry to hear that the size didn’t meet your expectations. Your feedback is valuable and will be shared with our product team as we continue working to expand our size range and ensure a better fit for more customers. Thank you again for recommending ororo.

Posted 1 week ago

ororowear.com is rated 4.3 based on 1,951 reviews