ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,627 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 1st February 2026

ororowear.com 5 star review on 16th January 2026

Sarah A

390

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had to take one star away due to the fact that they are a little difficult under many layers...it is hard to put them on and you cannot put them over the layers. However, they do keep your feet warm, are easy to charge and helpful.”

Helpful Report

Posted 11 hours ago

“love the product. not as pleased with the support when a product fails.”

Helpful Report

Posted 14 hours ago

“Backup battery order for my vest”

Helpful Report

Posted 16 hours ago

“Great quality and fit vest. Battery just doesn’t last long enough.”

Helpful Report

Posted 2 days ago

Hi Misty, thank you for sharing your feedback with us. We’re glad to hear you’re happy with the quality and fit of the vest, and we’re sorry that the battery performance didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. If you have any question, we recommend reaching out to our customer support team at support@ororowear.com, as they can further assist you. Thanks for your understanding and for choosing ororo.

Posted 1 day ago

“good vest for under carhartt”

Helpful Report

Posted 3 days ago

Hi there, thank you for your feedback. We’re glad to hear you think it’s a good vest for layering under your clothes. Thanks for choosing ororo.

Posted 2 days ago

“I absolutely love my heated vest and wear it almost daily for my walks with my dog in Michigan. That being said, I had 2 issues which is why I gave 4 stars rather than 5. Issues: my sister and I each bought one. Hers came with a battery charger head, mine did not so I had to order one (extra expense) - I called customer service- they gave a lame excuse. 2nd issue, my sisters vest stitching came undone very soon after purchase which had to be hand repaired.”

Helpful Report

Posted 3 days ago

Hi Mary, thank you for sharing your experience with us. We’re glad to hear you love the heated vest and that it’s been a great companion for your daily walks in Michigan. The full list of included items can be found in the “What’s Included” section on the product page. If you have any questions about your orders, we recommend reaching out to our customer support team at support@ororowear.com with your order details, and they’ll be happy to assist. Thanks for your understanding and for choosing ororo.

Posted 2 days ago

“Great product. Warm back, neck, chest. But battery only lasts 2 hours.”

Helpful Report

Posted 4 days ago

Hi there, thank you for sharing your feedback with us. We’re glad to hear you found the warmth effective across the back, neck, and chest, and we’re sorry that the battery performance didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We recommend reaching out to our customer support team at support@ororowear.com so they can further assist you. Thanks for your understanding and for choosing ororo.

Posted 4 days ago

“Overall, the jackets are great but the extra batteries I ordered only lasted a few hours and my son works outside at nights and needs batteries that last longer.”

Helpful Report

Posted 5 days ago

Hi Joelle, thank you for sharing your feedback. We’re glad to hear the jackets are working well. Battery runtime can vary depending on the heat setting, environment, and usage conditions.. If you’d like help reviewing battery options or usage for longer overnight wear, please feel free to contact our customer service team at support@ororowear.com and they’ll be happy to assist. Thanks for your understanding.

Posted 4 days ago

“The vest is awesome! It keeps me warm and wear very well. I do have 2 complaints. First, the heat feels bulkier than I expected. I know I ordered a “puffer style” vest but it feels unnecessarily bulky. Not a deal breaker. 2. I strongly dislike the placement of the battery pack. It sits right at my hip bone and is uncomfortable. It’s a nuisance and I always know it’s there. For over $200 for the vest (with my medical discount), I expect a better design. I don’t have a suggestion on where a better appt for the batter would be, but located right at the hip is not the place for me. Overall a great vest and does its job.”

Helpful Report

Posted 5 days ago

Hi Tonya, thank you for sharing your detailed feedback. We’re glad to hear the vest keeps you warm and performs well overall. We understand how the bulk and battery placement can feel uncomfortable, and we truly appreciate you taking the time to share these insights. Your input is valuable, and we’ll continue working to improve our product design and overall experience. Thanks again for choosing ororo.

Posted 4 days ago

“I purchased the Ororo Womens 5-zone Hooded Heated Jacket after wearing the Ororo 4-zone Heated Vest for several weeks and enjoying every minute of warmth. The heated jacket is comfortable, well-made and heats all 5 zones well. However, I think the jacket is a bit short, hitting at the hip rather than a couple of inches longer. Also, the battery pocket is located at the jacket front than in the vest's left side toward the back. Also, the vesgt has a convenient smaller battery pocket in the larger packet so it doesn't move back-and-forth so much. I like the Ororo brand and the heating technology, but I'm not sure I would purchase this particular jacket again.”

Helpful Report

Posted 5 days ago

Hi Betty, thank you for sharing your detailed feedback. We’re glad to hear you’ve been enjoying the warmth and that the jacket performs well across all heating zones. We also appreciate your thoughtful notes on the length and battery pocket design—this kind of input is very helpful, and we’ll continue working to improve our products. Thanks again for choosing ororo and for taking the time to share your experience.

Posted 4 days ago

“I mostly shop on my iPhone not a PC. Links sometimes are slow to respond on a cell phone”

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Posted 5 days ago

Hi Tony, thank you for sharing your feedback. We truly appreciate you letting us know, and we’ll continue working to improve the mobile shopping experience. Thanks for your understanding.

Posted 4 days ago

“I bought the jacket for my daughter and she loves it except that it runs small. So buy one or two sizes up depending on how you like it to be. She loves the heating zones. It keeps her nice and toasty!”

Helpful Report

Posted 5 days ago

Hi Bonnie, thank you for sharing your feedback! We’re glad to hear your daughter loves the jacket and the heating zones, and that it keeps her nice and toasty. We also appreciate the helpful sizing note. Thanks again for choosing ororo.

Posted 4 days ago

“The womens vest is very stylish and a nice material. It is not bulky, so my wife can wear it under her ski jacket very comfortably. She has worn it around the house and out alone. She likes the heat up around the shoulders and neck especially. She does find that the very bottom is a tight fit and she is of average built and weight, I hope that when she is sitting that the bottom of the zipper will not have too much stress on it. I think a snap at the bottom would have relieved h concern. The battery last long and she likes it very much.”

Helpful Report

Posted 5 days ago

Hi Michael, thank you for sharing your thoughtful feedback. We’re glad to hear your wife enjoys the style, comfort, and warmth—especially around the shoulders and neck—and that the vest works well both indoors and under her ski jacket. We also appreciate your note about the fit at the bottom and the zipper design; that kind of input is very helpful, and we’ll continue working to improve our products. Thanks again for choosing ororo.

Posted 4 days ago

“I was gifted the Chantilly jacket in green - love this color & style - jacket has 4 heating zones (both pockets, back of neck and mid-back) these zone get warm, but not too hot which, I guess it good. Only negative issue I have had is trying to get all of the packing wrinkles out (they really show up in this color) - I ran it thru a mild rinse like suggested, but this really didn't do anything for all of the wrinkles and I do not have a garmet steamer to use as was also suggested. Guess after wearing a lot, maybe they will fall out - for the price of this jacket though, it shouldn't look so wrinkled”

Helpful Report

Posted 1 week ago

Hi Linda, thank you for sharing your feedback. We understand how disappointing this can be, especially when it affects the overall look. We truly appreciate you taking the time to share your experience, and we’ll continue working to improve our products. Thanks for your understanding.

Posted 1 week ago

“Being warm is priority for me and with my new Ororo heated vest, I am warm! I normally don't have to put a coat on with it as it keeps my core toasty warm, which warms me all over. I love the colors offered too. Most other brands only offer black. I'm really happy with my Royal Blue vvest and get lots of compliments. I also enjoy that it is light and not bulky like most vests. I normally wear large. It appears to be made small as the Large is a bit snug on me. I may have to order an XL. Thanks! deb”

Helpful Report

Posted 1 week ago

Hi Deborah, thank you so much for your wonderful review! We’re thrilled to hear your heated vest keeps you warm and comfortable, and that you’re loving the royal blue color and lightweight design. We also appreciate your sizing feedback—it’s very helpful. Thanks again for choosing ororo and for sharing your experience.

Posted 1 week ago

“Great, well made gloves that do the trick - just a bit clunky. (1) Sizing: The online guide said I should get Small, but I took others' advice and got Medium, which fit perfectly. (2) Warmth: Liners alone work well when the air temp is around 30. At temps in 20s, especially if it's windy, they do neutralize the cold but don't feel warm, even on highest setting. That's okay. Down in the teens, liners at Medium temp plus the outer gloves kept my whole hands warm on a 75-minute outing. (3) Wear comfort: Liners alone allow excellent use of all fingers, after a bit of practice. Liners plus outer gloves allow little manual dexterity - think mittens. Problematic for doing what one must do while walking the dog. (4) Operation: Control button and indicator lights all good. Just hard to access while wearing a coat with heavy sleeves. Changing settings while outdoors with full gear requires removing outer gloves. Tip: When first switching on at High, the control will default to medium after a few minutes, to save battery power. To make it stay on High from the get-go, cycle through Medium and Low, then back to High. (5) Battery life: Looks like maybe 2 hours on High. Definitely will be longer on lower settings - I just haven't tested. BOTTOM LINE: Being 70-plus and needing to take very long (over 1 hour) walks and play outside with my high energy cold-loving dog, regardless of the temperature, these gloves are the solution I've been searching for.”

Helpful Report

Posted 1 week ago

Hi Bob, thank you so much for your detailed review! We truly appreciate you sharing your experience and helpful tips on sizing, warmth, and battery use. We’re glad to hear the gloves have been the solution you’ve been looking for, especially for long walks with your dog. Thanks again for choosing ororo.

Posted 1 week ago

“Seems good so far”

Helpful Report

Posted 1 week ago

Hi there, thank you for your review! We’re glad to hear it seems good so far. Thanks again for choosing ororo.

Posted 1 week ago

“Love my heated vest. Perfect for watching outdoor games and ice fishing.”

Helpful Report

Posted 1 week ago

“Battery worked great. Unfortunately it came in a damaged, resealed box. It was a gift, but couldn’t be given in original packaging. Luckily the battery was not cracked or damaged.”

Helpful Report

Posted 2 weeks ago

Hi Robert, thank you for sharing your feedback. We understand how disappointing this can be, especially since it was meant to be a gift. We truly appreciate you taking the time to let us know, and we’ll continue working to improve our overall shopping experience. Thanks for your understanding.

Posted 1 week ago

“The only thing is that the first jacket didn't work Then I had to pay over 15 dollars to send it back when it was the company's falt”

Helpful Report

Posted 2 weeks ago

Hi Cheryl, thank you for sharing your feedback. We understand how frustrating this can be, and we’re sorry it didn’t meet your expectations. Our customer service team is currently following up on this, and we’ll continue working to improve our return and exchange experience. Thanks for your patience.

Posted 2 weeks ago

ororowear.com is rated 4.2 based on 2,627 reviews