ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,398 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 24th October 2026

448

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I opened it tried it on and it’s too big. I’ve contacted y’all and you have not returned my email. I love the product but need one size smaller please contact me toby@crsolutions.net”

Helpful Report

Posted 2 weeks ago

Hi Toby, we’re glad to hear you love the product, but we’re sorry the fit didn’t work out as expected and that you haven’t heard back. Our support team is assisting with your request for a smaller size and will continue helping you with the next steps.

Posted 1 week ago

“Gutes Produkt”

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Posted 2 weeks ago

“I got it for my wife, she Loves it !”

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Posted 2 weeks ago

“The warmth only lasts a few hours on a fully charged battery. And it’s a fussy start. I have to turn on the battery then put on the vest but the button on the vest doesn’t work, so I start all over. After several tries, it starts up but doesn’t last very long. What am I doing wrong?”

Helpful Report

Posted 2 weeks ago

Hi Mary, we’re sorry to hear that your vest has been difficult to turn on and that the battery life hasn’t met your expectations. Battery runtime can vary depending on the heating level and outdoor conditions. We’d be happy to help look into this further. Please Feel free to share more details about the start-up difficulties and your actual battery runtime with our support team at support@ororowear.com or call us at 1 (702) 751-7639 (Monday–Friday, 9 AM–6 PM ET). Our team will be happy to assist you with troubleshooting.

Posted 1 week ago

“Good gloves”

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Posted 2 weeks ago

“My vest was a perfect fit. Can’t wait for cooler weather to try it out.”

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Posted 2 weeks ago

“Ordered mittens and paid for delivery, one mitten did not work, per instructions of Ororo customer service, returned mittens ith Ororo provided mailing label. Ororo was out of stock so could not replace. They did credit cost of mittens but NOT original delivery fee of $10. So I ended up with NO mittens and out $10! Pretty sure this will never appear on the Ororo website. Prepare to get screwed by this Company.”

Helpful Report

Posted 2 weeks ago

Hi Timothy, we’re sorry to hear about your disappointing experience with the mittens and the return process. We understand your frustration, especially regarding the delivery charge. Our support team has already been in touch and will continue following up on your case. We appreciate your feedback and will keep working to improve the shopping experience for our customers.

Posted 1 week ago

“I bought the heated fleece jacket for my husband. He loves that it’s not heavy and that he can control the amount of heat. The sizing was true to size and was mailed to us promptly.”

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Posted 2 weeks ago

“This was a gift for my mother. She is a phlebotomist and they keep the drawing station very cold. She had been looking for a thin sweater to wear under her lab coat and was coming up empty. I fell in love with my Ororo vest last year so I got her one and she LOVES it. I’m officially the favorite daughter”

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Posted 2 weeks ago

“I love the idea of heated outerwear but you are falling short on technology. The battery pack needs to be slimmer and placement needs to be moved forward. It is in the way underneath one's arm.”

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Posted 2 weeks ago

“The heated vests are amazing. We had to exchange our order for a different size and Nicole was a HUGE help with that over the phone. We tell all our hockey watching friends about Orono vests.”

Helpful Report

Posted 2 weeks ago

“I'm so pleased with this company. Not only do they provide a great product but custtomer service was awesome. Exchange for a different size was so easy and the communication and instructions were clear and reliable. The replacement arrived exactly as promised with no issues! Happy customer (this one was a gift and my 3rd Ororo heated vest!”

Helpful Report

Posted 2 weeks ago

“I bought this for an elderly friend who is always cold! She had previously owned one but her family lost everything in a house fire this past summer! It was the first thing I wanted to replace for her! It made her cry when she opened it! She loves her vest! I will buy one for myself soon! Thank you!”

Helpful Report

Posted 2 weeks ago

“I am a nurse anesthetist. It was time to upgrade my three year old Classic Ororo vest. I chose the SureWarm® Women's 6-Zone Dual-Control Classic Pro Heated Vest with the PD 7K batteries. Having 2 battery pockets with the larger batteries is a game changer. It’s slightly heavier but doesn’t restrict me from doing my job AND keeps me warm for my 10 hour shifts! It is absolutely worth every penny.”

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Posted 2 weeks ago

“Vest is ok. Not impressed with battery life”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your feedback. We’re sorry the battery runtime didn’t meet your expectations, especially when you were hoping it would last through a full football game. Battery life can vary depending on factors such as the heating level, outdoor temperature, and usage conditions. If the runtime still seems shorter than expected, please feel free to contact our support team at support@ororowear.com, and we’ll be happy to help look into it further.

Posted 1 week ago

“Handy to have the logo for heat adjustment conveniently located on the outside of these ororo vests to simply tap to change the desired temp! New longer vest is a welcome addition too! Best design and quality! Thank you ororo!”

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Posted 2 weeks ago

“I am very pleased with the mittens, I didnt receive the charger with my order, called and it arrived 3 days later. Very pleased with customer service”

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Posted 2 weeks ago

“I have purchased several open box items and they have been great. This last purchase was a heated scarf with battery. The battery will not hold a charge for longer than. 20 mins on low. I will stick to non battery items on open box since they are no refundable.”

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Posted 2 weeks ago

“Absolutely love my 3 heated vests ! I wear them to work often and get lots of compliments and inquiries on them too.”

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Posted 2 weeks ago

“I haven't had a chance to wear the jacket yet in cold temperatures but was excited to purchase it for the frigid Manhattan winters ahead and for an upcoming trip to Paris in November, which I am hedging my bets with by bringing another, heavier and officially. more wind-resistant parka to wear on top because from everything I read, this terrific jacket that heats admirably and seems ideal from my unofficial try on inside my apartment does seem excellently efficient but will not be enough to combat the bitter winter winds. Even so, along with my battery powered mittens and, yep, an Ororo battery powered scarf that I will also be trying for the first time, I feel confident that my crappy circulation and Raynaud's syndrome will thank me for the purchases!”

Helpful Report

Posted 2 weeks ago

ororowear.com is rated 4.2 based on 3,398 reviews