ororowear.com Reviews

Name: ororowear.com
Rating: 4.26

4.3 Rating 1,948 Reviews

79 %

of reviewers recommend ororowear.com

4.3

Based on 1,948 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 21st December 2025

377

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recommended by my adult daughter, I bought my wife an ororo heated jacket. It’s quickly becoming her favorite commute to work in the cold outer garment. That last star is reserved for long term durability…. We’re passing the recommendation along.”

Helpful Report

Posted 6 days ago

Hi Martin, thank you for sharing your experience. We’re glad to hear the jacket has quickly become a favorite for your wife’s commute and appreciate you passing along the recommendation. Thank you for your support and for taking the time to leave a review.

Posted 5 days ago

“Great communication. I don’t receive my battery in the package and I emailed them and they got to me very fast with amazing customer service! 10/10”

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Posted 6 days ago

“They stuck me with an extra battery that I didn’t want. The quality has gone way down since I got my first vest 3 years ago.”

Helpful Report

Posted 6 days ago

Hi there, thank you for sharing your feedback. We’re sorry to hear about your experience and that the product did not meet your expectations compared to your previous purchase. We will continue to improve the quality of our products, and we appreciate you taking the time to let us know and for your past support. Thanks for your understanding.

Posted 5 days ago

“My initial order was somehow lost in shipping. Your customer support service was very helpful and sent me a replacement promptly. They even followed up a week later to make sure I received the second shipment.”

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Posted 6 days ago

“Live the jacket!! So warm just what i needed thank you!!!”

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Posted 6 days ago

“Disappointed the incorrect color vest was shipped”

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Posted 6 days ago

Hi there, thank you for sharing your feedback. We’re sorry to hear about this. Please provide photos and any relevant details to our customer service team and we will try our best to help resolve the issue for you. Thank you for your patience.

Posted 6 days ago

“This was a gift for a relative who is always cold, uses the chemical handwarmers from about September-April every time she leaves the house, etc. She loves it. She's only had it for a few days but has reported excellent warmth and comfort.”

Helpful Report

Posted 6 days ago

“Still awaiting my refund from a previous order. I couldn’t help but notice my cost is 50 dollars or so higher than the returned purchase, which I am still awaiting a refund for one week later.”

Helpful Report

Posted 6 days ago

Hi Thomas, thank you for letting us know. Our customer service team is already reviewing and processing this matter. We appreciate your patience and thank you for bringing this to our attention.

Posted 6 days ago

“The vest is great! Customer service was top notch. Would recommend.”

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Posted 6 days ago

“Christmas present and was a huge hit!”

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Posted 6 days ago

“I recently bought my husband this vest for walking the dog. He ablsolutley loves it. I also saw it advertised on the Today Show after my purchase. I would definilty recommend this vest.”

Helpful Report

Posted 1 week ago

“Order was processed quickly and arrived timely. Unfortunately there was no battery pack included, so I called and when I did, it was outside of business hours. Now I was a bit disappointed as I will now have to wait another day to get this resolved, low and behold I got a phone call a half hour later from customer service. Even though this was purchased via Amazon, they were able to track the order, determine what was supposed to be in the package and then sent me a battery. The service was fantastic. The product is great too, although it may not give out as much heat as I was expecting, based on other comments, it does its job. I may order a different model if I decide I need more heat.”

Helpful Report

Posted 1 week ago

Hi Dave, thank you for taking the time to share your experience. We’re glad to hear that our team was able to quickly identify the issue and get it resolved for you. It’s great to know you were satisfied with the service and that you’re enjoying the product overall. Thank you for your support and for sharing such thoughtful feedback.

Posted 6 days ago

“I am very satisfied with my ORORO Li ion heated BUFFALO 🐃 & ANCHORAGE GLOVES. The only thing I would improve on is providing a heat element within the gloves so that one's palms could stay warm as well. Given the limitation of electrical energy draw to additionally accomplish this for any length of time may indeed be a consideration that cannot be rectified. I solved this problem by adding a HOT 🔥 HANDS hand warmer to each glove. Other than that, I am exceedingly pleased with these winter hand coverings. Sincerely, Damian J. Wojcik”

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Posted 1 week ago

“this is a gift for my wife.. she has ordered multiple brands and has been disappointed.. this is by FAR the best product on the market for what it is designed for and quality”

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Posted 1 week ago

“Giving as Christmas gift will review after”

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Posted 1 week ago

“Excellent product”

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Posted 1 week ago

“Good product, few issues with the battery but Warm when working!”

Helpful Report

Posted 1 week ago

“First of all I would like to say that I wasn't sure if I would be completely satisfied with this product when making the purchase. When the product arrived, I was excited to see if it be all that I expected and I hoped for. On a cold day in Georgia, I was able to put it to the test pretty quickly, I must say that it erased all of my doubts about the product. It was so good, not only did I purchase the vest, I also purchased a jacket also! They warm up pretty quickly, I do not have to worry about being cold at football games anymore! I love this product, I get my son one also!”

Helpful Report

Posted 1 week ago

Hi there, thank you so much for sharing your experience. We’re thrilled to hear the product exceeded your expectations and kept you warm on cold days. It’s great to know you enjoyed it enough to purchase both a vest and a jacket, and we truly appreciate you choosing ororo for your family. Thank you for your support and for taking the time to leave such a positive review!

Posted 6 days ago

“Great product and long battery life”

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Posted 1 week ago

“Love it! Have always been skeptical of heated jackets but this one is the real deal!”

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Posted 1 week ago

ororowear.com is rated 4.3 based on 1,948 reviews