ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,394 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 7th November 2026

Christopher T

ororowear.com 3 star review on 3rd November 2026

Anonymous

ororowear.com 5 star review on 30th October 2026

Dimple A

ororowear.com 5 star review on 24th October 2026

Lisa R

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For a $300 coat I thought it would heat up more. I prefer my Milwaukee vest over this coat, and my vest was over $100 cheaper.”

Helpful Report

Posted 1 week ago

We’re sorry to hear that the warmth of your coat hasn’t met your expectations. We understand you were hoping for better heating performance. Warmth can vary depending on factors such as heating settings, fit, and layering. If you feel the coat isn't heating as expected, our support team at support@ororowear.com would be happy to help look into it further. We truly appreciate your feedback and will share it with our product team.

Posted 1 week ago

“Great coats. Heat works great! Keeps ya very warm!”

Helpful Report

Posted 1 week ago

“They first got to send the AC adapter to be able to charge my battery”

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Posted 1 week ago

“Very good products!”

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Posted 1 week ago

“Great products. Website is easy to use and appreciate all the pictures included in item descriptions.”

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Posted 1 week ago

“Love the new jacket! I have one from a few years ago that did not have the heated neck and heated pockets and this one does! It is amazing! I will definitely be warmer this winter! Only wish it had the thumbhole cuffs at the ends of the sleeves!!”

Helpful Report

Posted 1 week ago

“Although I have not worn my ororo jacket yet because it hasn't been cold enough. I look forard to it. I tried it on and it fits very well. Last year I bought my wife her ororo and she loves wearing it when she's out in about walking the dog or running errands around town. I bought my jacket because we're going to a Kentucky Wildcats football game in November. I'm looking forward to testing out its ability to keep me warm during the game.”

Helpful Report

Posted 1 week ago

“The last order I received came with a torn storage bag. It was ripped right along the zipper. I contacted the company to try and replace it, but I was told they don't replace the storage bags, and that no I could not purchase one. I was going to return the whole order but by the time I got that response, I had already tossed the damaged storage bag. I had previously been a strong advocate for this company and their products, but the way I was treated during this last order, convinced me that their customer service is basically non-existent---you get what you get and if you don't like it, TOO BAD!! Needless to say, that was my last order from ororo, and I will never again refer any of my friends, family or co-workers!!!”

Helpful Report

Posted 1 week ago

“Bought open box, was new condition.”

Helpful Report

Posted 1 week ago

“So far I’m not impressed. Having only worn the heated liners twice in mild, mid 30s, temperature I do not expect them to handle upstate NY winters. On their highest setting in these fall temperatures i find no more relief than a good pair of gloves from Kuiu. I will reserve complete judgement until I use the shells as well but if I have to use the shells than they aren’t really a true two to three option glove. The finger tips also don’t look like they are going to hold up. I’m not dismissing this company but but I’m not sure this is the glove I was expecting.”

Helpful Report

Posted 1 week ago

Hi Lucas, we’re sorry to hear that the warmth from the heated liners hasn’t met your expectations. We understand your concerns about their performance in colder weather and the durability of the fingertips. We appreciate your detailed feedback and will share it with our product team as we continue improving our products. If the heating performance seems lower than expected, our support team at support@ororowear.com would be happy to help look into it further. We hope your experience improves as you continue using the gloves.

Posted 1 week ago

“I love being warm at my grandkids soccer , baseball, softball , skiing!!!”

Helpful Report

Posted 1 week ago

“My husband loves his heated vest. Perfect for cold mornings on the golf course! I’ve bought 3 for other members of my family.”

Helpful Report

Posted 2 weeks ago

“Ororo has changed the way we do winter! As a family we don’t love the cold, but it’s far more tolerable with our heated gear!! High quality products!!”

Helpful Report

Posted 2 weeks ago

“This is my first experience with a heated garment and happens to be a full-zip hoodie. First, it is a quality sweatshirt. Secondly, the added heat capability with its adjustments is just what I was looking for. What remains to be determined is how well those heating elements hold up over time and washings. Until then, I am very pleased.”

Helpful Report

Posted 2 weeks ago

“I guess so far good I've used it once since we order it”

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Posted 2 weeks ago

“We bought a jacket for a present. Size was perfect. It was definitely a hit as always. We own about 10 of these coats. Our kids absolutely love their jackets too. Waterproof, windproof and warm. Whats not to like?”

Helpful Report

Posted 2 weeks ago

“I opened it tried it on and it’s too big. I’ve contacted y’all and you have not returned my email. I love the product but need one size smaller please contact me toby@crsolutions.net”

Helpful Report

Posted 2 weeks ago

Hi Toby, we’re glad to hear you love the product, but we’re sorry the fit didn’t work out as expected and that you haven’t heard back. Our support team is assisting with your request for a smaller size and will continue helping you with the next steps.

Posted 1 week ago

“Gutes Produkt”

Helpful Report

Posted 2 weeks ago

“I got it for my wife, she Loves it !”

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Posted 2 weeks ago

“The warmth only lasts a few hours on a fully charged battery. And it’s a fussy start. I have to turn on the battery then put on the vest but the button on the vest doesn’t work, so I start all over. After several tries, it starts up but doesn’t last very long. What am I doing wrong?”

Helpful Report

Posted 2 weeks ago

Hi Mary, we’re sorry to hear that your vest has been difficult to turn on and that the battery life hasn’t met your expectations. Battery runtime can vary depending on the heating level and outdoor conditions. We’d be happy to help look into this further. Please Feel free to share more details about the start-up difficulties and your actual battery runtime with our support team at support@ororowear.com or call us at 1 (702) 751-7639 (Monday–Friday, 9 AM–6 PM ET). Our team will be happy to assist you with troubleshooting.

Posted 1 week ago

ororowear.com is rated 4.2 based on 3,394 reviews