ororowear.com Reviews

Name: ororowear.com
Rating: 4.22

4.2 Rating 2,627 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 2,627 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 1st February 2026

ororowear.com 5 star review on 16th January 2026

Sarah A

390

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items I purchased (socks and pouch) work very well as advertised. One word of caution the socks run large. I am a size 11.5 and the large socks are longer (toe to heel) than I would like. ALSO SOCKS ARE NOT RETURNABLE.”

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Posted 6 days ago

“Customer service is top notch! That goes a long ways for me nowadays. Products are great and will not disappoint.”

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Posted 6 days ago

“Was a gift for our forever cold daughter. She LOVES this jacket and her co workers loved it too. So they are ordering items too. Ps: they live in Chilly Vermont!!”

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Posted 6 days ago

“Love my new Purple Ororo. The quality is wonderful. Wish I had ordered a size smaller, this one fits bigger than the black ones I have. Encouraged friends to get an Ororo vest they are terrific! Iwear one of my vests every day all day.”

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Posted 1 week ago

“Love your products! They keep me safe and warm when I'm out doing the things I love to do (usually with my dogs).”

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Posted 1 week ago

“Love this jacket. It has saved me so many times this season. Highly recommend to anyone!”

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Posted 1 week ago

“Barely any heat produced for Scarf, avoid these products. Gloves, never made a finger warm at all. No Support for warranty claim, check gloves the moment you get them, only have a 30 day warranty. brand new gloves pruchased in August, opened box in January brand new, no heat but light would turn on- company said low to little heat is normal and wouldnt admit my gloves were broken. was offered 20 bucks off to buy a new pair, no thank you.”

Helpful Report

Posted 1 week ago

Hi Marc, thank you for sharing your feedback. We understand how frustrating this experience can be. Our customer service team has already followed up on this and is actively assisting. Thanks for your patience and understanding.

Posted 4 days ago

“My husband is thrilled with his heated vest!!wears it when having walk the dog in this freezing temps. I may need one as well!!!”

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Posted 1 week ago

“Excellent product. Heats up fast. Love the neck warmer.”

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Posted 1 week ago

“All perfect. Well made, well designed, very reliable products”

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Posted 1 week ago

“Great vest even for people who aren’t ice fishers. It’s delicious indoors for people with cold intolerance or sore backs. Our visiting daughter who lives in the tropics borrowed my vest and lived in it, saving heating costs for us. Really!”

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Posted 1 week ago

“Had a problem with this battery, took a little "twisting" , but the second customer service representative sent a replacement ,and all is good, now. I like the heated vest,”

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Posted 1 week ago

“Great vest Thank you”

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Posted 1 week ago

“I had bought two quick charge Ororo batteries through Amazon. Both charged the first 3 times then wouldn’t charge after that. I contacted Ororo and they replaced both batteries in short order. So far I am on the second charges of the new replacements and they seem to be working as they should. Super pleased with Ororo customer service.”

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Posted 1 week ago

“My Ororo vest overall is ok. Material seems to be good good quality. Battery doesn’t last as advertised. I compared to a Temu heated product I purchased, I feel priced to high for product.”

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Posted 1 week ago

Hi Bridget, thank you for sharing your feedback. We’re sorry it didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. Feel free to contact our customer service team at support@ororowear.com if you need further assistance. and they’ll be happy to assist. Thanks for your understanding.

Posted 4 days ago

“The vest is exceptional definitely worth the price and it’s very comfortable and very durable and just very good quality”

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Posted 1 week ago

“I own 4 Ororo heated vests and 1 pair of heated socks and have bought many more as gifts. Their products are top notch. I love that their products are machine washable and the batteries can double as phone chargers too!”

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Posted 1 week ago

“My husband loves his jacket. So much so that even though he feels it is a little small he won't return it to get a bigger size. It would take too long.”

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Posted 1 week ago

“My coat has a broken zipper! cannot find ororo number to get a return”

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Posted 1 week ago

Hi Samantha, thank you for sharing your feedback. We understand how frustrating this can be. Our customer service team is currently following up on this and will assist you further. Thanks for your patience.

Posted 1 week ago

“I tell everyone about my heated vest. I have had mine over five plus years. I love the vest. I like wear the vest under my coat so it stays close to my core. Just bought the mini battery for backup. I walk dogs. The vest helps keep me core toasty warm in the winter. Thank you for a great product.”

Helpful Report

Posted 1 week ago

ororowear.com is rated 4.2 based on 2,627 reviews