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ororowear.com Reviews

4.2 Rating 3,108 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,108 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 30th May 2026
Kriesten P
ororowear.com 5 star review on 27th May 2026
Laura D
ororowear.com 4 star review on 26th May 2026
Anonymous
ororowear.com 4 star review on 24th May 2026
Cassie R
ororowear.com 4 star review on 18th May 2026
Jason D
ororowear.com 5 star review on 18th May 2026
Amanda J
ororowear.com 5 star review on 18th May 2026
Amanda J
401
Anonymous
Anonymous  // 01/01/2019
Love the material and that the battery sits more on the hip than in front. The vest is a little large when work with a long sleeve t-shirt but will be fine if I wear it with a hoodie.
Helpful Report
Posted 1 month ago
Hi there, thank you for your feedback! We’re glad to hear you love the material and the battery placement. We also appreciate your note about the fit and layering. Thanks for choosing ororo.
Posted 1 month ago
I've enjoyed using these gloves on my winter morning drive to work. I work in healthcare and have to really pay attention not to let my hands get cold before work. The Ororo gloves help. The batteries don't last as long as I would like, max about an hour at the moderate setting, but it's not a big deal because they are easy to charge and are ready again for the morning.
Helpful Report
Posted 1 month ago
Hi there, thank you for your feedback! We’re glad to hear the gloves have been helping keep your hands warm on winter morning drives. Battery runtime can vary depending on the heat setting, environment, and usage conditions. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 1 month ago
I do love the vest, I just don't love the placement of the battery pack, it's like right on my hip so not the most comfortable for such a big battery.
Helpful Report
Posted 1 month ago
Hi Ashley, thank you for your feedback! We’re glad to hear you love the vest. We also appreciate your note about the battery placement and comfort, and we’ll share it with our product team for review and future improvements. Thanks for choosing ororo.
Posted 1 month ago
I now own 3 vests and one jacket with 2 batteries. They are wonderful. We travel a great deal with our dog to compete in agility and many times the facilities are quite cold not to mention outdoors. They are the best investment for warmth and comfort. And PS we also bought vests for Christmas gifts for our son and daughter-in- law and they love them too!
Helpful Report
Posted 1 month ago
For the first time today I tried on the exchanged vest and was very disappointed that the size "large" is no bigger than the size medium I sent back. Your company was very rude and practically accused me of using the product prior to return and made what shoulld have been a simple gift exchange into an ordeal. Vest does seem like it would be warm if I could wear it comfortably.
Helpful Report
Posted 1 month ago
Hi Diana, thank you for your feedback. We’re sorry this didn’t meet your expectations, and we understand how frustrating this experience has been. Sizing can vary by style and fit type, and we appreciate you sharing your concerns about the exchange and customer service experience. We’ll pass your comments along to our team for review and improvement. Our customer service team is actively following up with you to help get this resolved. Thanks for your patience and for choosing ororo.
Posted 1 month ago
Great Products.
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Posted 1 month ago
I love my vest! It’s the perfect layering piece for watching my grandsons hockey games! It’s comfortable and sharp looking. I love the contrast in the zipper
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Posted 1 month ago
website easy to navigate. Customer service excellent.
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Posted 1 month ago
So comfortable and warm!!!!
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Posted 1 month ago
On my 3rd battery and vest was a Christmas gift 4 months ago. This battery seems to be taking a charge. It is a bit heavy and does not last 4hours. We live in Florida and my husband mainly wears it at home or out to dinner. No real cold weather. I will give the Customer Service department 5 stars. They were great!
Helpful Report
Posted 1 month ago
Hi Meg, thank you for your feedback. We’re sorry this didn’t meet your expectations regarding the battery performance. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your note about the battery weight, and we’ll share it with our team for review and improvement. We’re glad to hear our customer service team has been helpful—thanks for choosing ororo.
Posted 1 month ago
Honestly I was very disappointed with how little warmth the product provided. For maybe one moment the glove liners provided some kind of "heat" but they were not warm at all. The socks never worked. Would not waste my money here again.
Helpful Report
Posted 1 month ago
Hi Daniel, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively following up with you to get this resolved. Thanks for your patience and for choosing ororo.
Posted 1 month ago
Absolutely love this vest. Even without any heat, it still keeps me pretty warm. The heat is great for cold days, and I love that it's adjustable. The only downside is that the battery life is not superb - I'm glad I got two batteries.
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Posted 1 month ago
The nylon material not real durable. I have to holes in my from sagging🥲
Helpful Report
Posted 1 month ago
Hi Gwen, thank you for your feedback. We’re sorry this didn’t meet your expectations. We’ll share your comments with our product team for review and future improvements. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 1 month ago
I got the heated vest for my elderly mother, and she really likes it. The only downside is that the battery life is only about 4-5 hours. After confirming she was happy with the vest, I bought a back up battery. She is covered for most of the day now.
Helpful Report
Posted 1 month ago
Hi Juliet, thank you for your feedback! We’re so glad to hear your mother really likes the vest. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. We’re happy the backup battery helps cover her for most of the day. Thanks for choosing ororo.
Posted 1 month ago
My husband loves his ororo vest and jacket. I bought him an additional lightweight down jacket and socks for his birthday (got it on sale), and he loves those items as well. Keeps him warm and cozy when walking in minus degree weather. I look for items on sale because I can't afford the high price, but he does love the items I find.
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Posted 1 month ago
Love the golf jacket. I wear a women’s small and the men’s XS fits me, just not as snug fitting. The sleeves zip off to make a vest. 2 in 1!
Helpful Report
Posted 1 month ago
I recieved one battery that will not work. It was tried out in all gloves. I did activate the warranty and then filed a claim several weeks ago. I have not heard anything.
Helpful Report
Posted 1 month ago
Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. We understand how frustrating that can be. Our customer service team is actively following up with you to get this resolved as quickly as possible. Thanks for your patience and for choosing ororo.
Posted 1 month ago
Size was too small despite being the correct size for another ororo jacket
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Posted 1 month ago
Hi there, thank you for your feedback. We’re sorry the fit didn’t meet your expectations. Sizing can vary by style and fit type, and we appreciate you sharing this—your comments will be shared with our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 1 month ago
LOVE my heated vest! I'm always cold and it's guaranteed to warm me right up from neck to hip! Battery lasts long enough for me (5 hours?) and recharges pretty quickly. Only improvement could be a thinner battery--it's a little bulky on my hip. Overall a big winner in this house!
Helpful Report
Posted 1 month ago
Hi Julie, thank you so much for your wonderful feedback! We’re thrilled to hear your heated vest keeps you warm from neck to hip and that the battery life and recharge time work well for you. We also appreciate your suggestion about making the battery thinner, and we’ll share it with our product team for future improvements. Thanks for choosing ororo.
Posted 1 month ago
I have purchased 2 pairs of socks, 2 coats, 2 vests and a set of gloves from Ororo for me and my family last Christmas. I would not buy them again. They provide warmth but not hockey rink warmth. Customer service for a pair of socks that were a bad fit was pretty lousy. I wish I looked into other brands before I purchased Ororo.
Helpful Report
Posted 1 month ago
Hi James, thank you for sharing your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on personal comfort preference, the heat setting, environment, and layering. We also appreciate your comments about the sock fit and customer service experience, and we’ll share them with our team for review and improvement. If you have any further questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.
Posted 1 month ago
ororowear.com is rated 4.2 based on 3,108 reviews