ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,397 Reviews

77 %

of reviewers recommend ororowear.com

4.2

Based on 3,397 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 7th November 2026

Christopher T

ororowear.com 3 star review on 3rd November 2026

Anonymous

ororowear.com 5 star review on 30th October 2026

Dimple A

ororowear.com 5 star review on 24th October 2026

Lisa R

454

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought the camo women’s jacket on sale. It’s a soft coat but the heating element stinks. Does not get very warm. Wanted to return it but was told it was non refundable. Would think twice about buying anything from them again.”

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Posted 2 weeks ago

“Love their stuff; own several items - was tempted by a "final sale" (no returns) item. Exchanged messages about size and was told to use their sizing chart. All checked out OK, bought item; because body size fine, but sleeves (not covered by size chart) were much too tight; I'm the stuckee. Disappointed by Ororo.”

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Posted 2 weeks ago

“My husband loves the vest. He has dialysis four times a week and the center is extremely cold, this has been a big help.”

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Posted 2 weeks ago

“Works as it should”

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Posted 2 weeks ago

“Great parka, just what l wanted, but a size to big.waittin I I love it”

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Posted 2 weeks ago

“I purchased a vest and gloves which produced mild heat at best. The automatic shifting to a lower heat setting meant I had to turn off and turn the products on to get any discernable heat. What I did not read was that Ororo will not accept a return for an opened box or if the tags are gone. Which means you cannot actually use this in the real world conditions they are made for, which is frankly unacceptable. I wasted a significant amount of money for poor quality. I would not recommend this company to anyone.”

Helpful Report

Posted 2 weeks ago

Thank you for sharing your feedback, Alicia. We’re sorry to hear that the warmth and overall experience with both items didn’t meet your expectations. We also understand your frustration around the final-sale terms. Our support team is already reviewing your case and will continue working with you on the next steps. Please keep an eye on your inbox for updates from support@ororowear.com.

Posted 2 weeks ago

“I have the 6 zone vest. the only heat i feel is in the back some in the pockets. very disappointed”

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Posted 2 weeks ago

“The jacket is way oversized.”

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Posted 2 weeks ago

“Ororowear is the best heated vest on the market. I have had a couple of other brands...only to donate them to goodwill. The heated vests are well constructed and do an excellent job keeping you warm. I had an issue applying a $30 gift card that I had...I reached out and the customer service was top notch. I wold not buy an other brand!”

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Posted 2 weeks ago

“Easy to operate. Works well.”

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Posted 2 weeks ago

“LOVE my new vest! Lightweight, but super warm with the down filling. No bulkiness so it allows me to move like I need. I own 3 heated coats, 2 lightweight jackets, socks, gloves, and now my vest. I LOVE MY ORORO APPAREL!!!”

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Posted 2 weeks ago

“Ororo is my favorite heated apparel brand. All of their items are high quality. They deliver the appropriate amount of heat for those chilly days without the fear of burning myself because it’s too warm.”

ororowear.com 5 star review on 19th October 2026

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Posted 2 weeks ago

“4 of your garments...love them all...couldn't survive wthout them!!!!”

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Posted 2 weeks ago

“I love my heated base layer bottoms seriously. They are super warm even without the heat on. Made very well not thin at all and fit great under my pants. I’m a big guy and was worried about comfort under my pants but staying warm outside is a big thing for me and these checked all the boxes. I wore upstate this weekend tested them out and they worked perfectly. I definitely recommend these base layer pants and I’m going to order the matching base layer heated top to complement it. I gave five stars because of comfort and warmth, very important to me and my harsh winters living in New York and having to work outside constantly is a must have. I work in the film and television industry and we shoot outside day and sometimes overnight. So, the ororo apparel has become second nature to me and my crews. I have them all wearing it or at least checking them out. Great investment!”

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Posted 2 weeks ago

“I'm a longtime ORORO customer with nine different vests and hoodies, and I genuinely love their products. I wear them everywhere, from the office and sporting events to relaxing at home and skiing. I've recommended the brand to countless people and previously appreciated their referral program. I especially appreciate ORORO's continued innovation with different materials and thinner, less bulky designs that work well under ski jackets. I also love the smaller, less intrusive collar on the golf vest! It's a welcome improvement over the higher collars on my other vests, which I've always found uncomfortable. Unfortunately, the shopping experience and customer service haven't kept pace with the products. My recent experience purchasing a golf vest highlighted the problem. Despite numerous reviews mentioning sizing discrepancies, I couldn't get clear guidance from customer service. Last year's inquiry received a vague response, and this year's went unanswered. I ultimately ordered the wrong size based on customer reviews and am unable to return it because it was an open box purchase. I remain a big fan of ORORO's clothing, but there's considerable room for improvement in customer support, sizing guidance, and how the company addresses recurring feedback in customer reviews. Great products deserve an equally great shopping experience.”

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Posted 2 weeks ago

“I love my Ororo vest which keeps me warm on cool mornings on the tennis court. I bought the vest whilst in Florida and brought it with me to Canada. Somewhere along the way, I misplaced the battery charger. I reached out to Ororo whose customer service was excellent. There were no chargers available in Canada and so I had one sent to Florida where I will be reunited with it in November. I can review the item then. Service was stellar, both polite and professional. Many thx.”

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Posted 2 weeks ago

“I got the wrong item but you guys corrected the issue and sent the right item I purchased! I love my warning batteries and vest!!”

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Posted 2 weeks ago

“Great customer service. Wish all sites could be as good”

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Posted 3 weeks ago

“I purchased a sweatshirt I was excited about as I have bought several items for family and friends and finally got something for myself. It was much too big and I went to exchange only to see it was final sale, but that was definitely not made clear when I purchased. I reached out to customer service to see if I could exchange and never heard back so now I have a sweatshirt I’ll never wear and am out the cost of it. Really disappointing customer service.”

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Posted 3 weeks ago

Hi Ashley, we’re truly sorry for the disappointment and frustration this experience has caused. We understand how upsetting it is to purchase an item that doesn’t fit and then discover it’s final sale, especially when this wasn’t clear at the time of purchase. Our customer service team is now following up on your case. Please keep an eye on your inbox for an update. If you don’t hear from us within 24 hours, please reach out to support@ororowear.com so we can follow up. We appreciate your patience and the opportunity to address your concerns.

Posted 2 weeks ago

“I already have a heated vest I had bought from the Westminster Dog show & decided to buy this coat. It was a amazing price, and I love my vest.”

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Posted 3 weeks ago

ororowear.com is rated 4.2 based on 3,397 reviews