ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,064 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the answer to freezing conference rooms, and to extending ski time on the slopes. I love my vest!”

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Posted 1 month ago

“Best purchase I made so I had to buy another!”

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Posted 1 month ago

“Absolutely love it!!”

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Posted 1 month ago

“I bought this jacket as a gift for my husband. He is very pleased with it. I can’t wait to treat myself to one!”

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Posted 1 month ago

“Love my ororo heated mittens. Being over 70 years old I was having difficulty keeping my hands warm while working and exercising outside this very cold winter. Problem solved.”

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Posted 1 month ago

“love the vest!”

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Posted 1 month ago

“Heated vest is amazing! Keeps me warm in the cold weather”

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Posted 1 month ago

“The heated vest works great, but the continuous daily bombardment of emails from Ororo to buy more items is relentless.”

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Posted 1 month ago

Hi Andrew, thank you for your feedback! We’re glad to hear the heated vest works great. We also appreciate your comments about the frequency of our emails, and we’ll share your feedback with our team for review and improvement. Thanks for choosing ororo.

Posted 4 weeks ago

“Vest keeps me warm, very nice quality. The only comment that I have is that the battery pack is a little heavy and it needs frequent recharging.”

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Posted 1 month ago

Hi Karin, thank you for your feedback! We’re glad to hear the vest keeps you warm and that you’re happy with the quality. Battery runtime can vary depending on the heat setting, environment, and usage conditions. We also appreciate your note about the battery weight and recharging frequency, and we’ll share it with our product team for review and future improvements. Thanks for choosing ororo.

Posted 4 weeks ago

“Terrible shirt. Pics are misleading. This is basically a sheer tshirt. Totally see through. Since this is "Final Sale - No Refunds" I figured I would at least try to wear it for a home workout. After 1x wear it smelled awful afterwards (not typical of wool!!). Followed instructions to wash and now it has a chemical odor - just like a hair perm smell! Also, I'm 5'7, 125 (1in taller and 7lbs lighter than the model shown in small) and the small is SUPER clingy and much tighter than I expected from the pic. I also bought one in each color, so not just a "one off situation". I really wish this company would give me my money back. PLEASE NOTE this is the second review I've posted. The first one interestingly didn't make it to the review section of their website. Let's hope this one does and saves someone the trouble of purchasing this awful "wool" tshirt!”

Helpful Report

Posted 1 month ago

Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. We appreciate your comments about the fabric, fit, and wash experience, and we’ll share them with our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“This is my 2nd Ororo purchase of a heated vest. The first one was approx 5-6 years ago and the heating elements were far better. Don’t know what you guys changed but you should change it back, I don’t think it’s good at all, sorry.”

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Posted 1 month ago

Hi Rob, thank you for your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on the heat setting, environment, layering, and personal comfort preference. We appreciate you sharing the comparison to your earlier vest, and we’ll pass your comments along to our product team for review and future improvements. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“They are not for northern Wisconsin!! Even on high my fingers were frozen”

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Posted 1 month ago

Hi Patrick, thank you for your feedback. We’re sorry this didn’t meet your expectations. Warmth can vary depending on personal comfort preference, the heat setting, environment, and layering. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“Love it. Used watching ski races. Life saver”

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Posted 1 month ago

“So glad my friend told me about the heated jackets! Lifesaver! I got the long one and the short one! You really don’t feel shaking from cold when you go out in freezing temperatures.”

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Posted 1 month ago

“Nice looking glove. One glove battery lasted only 1 year:(”

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Posted 1 month ago

Hi there, thank you for your feedback. We’re glad you like the look of the gloves, and we’re sorry this didn’t meet your expectations with the battery. We appreciate you sharing this, and we’ll pass your comments along to our team for review and improvement. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“Ripped after the first wash, sheds, lost most of its color after washing even though I followed the wash instructions and air dry”

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Posted 1 month ago

Hi Teresa, thank you for your feedback. We’re sorry this didn’t meet your expectations. We appreciate you sharing what happened after washing, and we’ll pass your comments along to our product team for review and future improvements. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“The jacket is amazing, but I wish they battery lasted longer.”

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Posted 1 month ago

Hi Kurt, thank you for your feedback! We’re so glad to hear you love the jacket. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“Very solid product! Keeps you warm in any weather conditions. It’s a little thicker than I would’ve liked, but it’s manageable to wear under a jacket..”

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Posted 1 month ago

“Love love love! So happy I was introduced to these products. I share with others often!!”

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Posted 1 month ago

“I love my Ororo Vest. I used this as an awesome layer on a recent trip to Europe. It kept the chill off on damp days and layered beautifully.”

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Posted 1 month ago

ororowear.com is rated 4.2 based on 3,064 reviews