ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,306 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,306 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 14th October 2025

364

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love the Ororo products!! Excellant quality. We are repeat customers. Wish they made the heated jeans for ladies. I'm so envious of my husband's pants!”

Helpful Report

Posted 2 weeks ago

“Ordered the heated yellow jacket size 2xl in women’s very disappointing when I tried on for it to feel like I was wearing a medium to small and couldn’t zip up. Had to send it back.”

Helpful Report

Posted 2 weeks ago

Hi there, thank you for sharing your feedback, and we’re sorry to hear the fit didn’t meet your expectations. We truly appreciate you taking the time to let us know. Your feedback is valuable and will be shared with our product team as we continue working to expand our size range and ensure a better fit for more customers. Thank you again for giving ororo a try.

Posted 2 weeks ago

“I was disappointed that there was no gift options on your website. I also found it very discouraging that right after I made my purchase it went in sale for $50.00 less.”

Helpful Report

Posted 2 weeks ago

Hi Edythe, thank you for sharing your feedback with us. We’re sorry to hear about your disappointment regarding the lack of gift options — this is a helpful suggestion, and we’ll certainly share it with our team as we explore ways to improve the shopping experience. As for pricing, our website does feature promotions from time to time, which can vary depending on the event or season. We understand how that can feel frustrating, and we truly appreciate your understanding and continued support. If there’s anything else we can help with, please feel free to reach out.

Posted 2 weeks ago

“Stood behind their product. Took some wrangling. No repairs? Welcome to the 21st Century. Buy from them. Lessened learned.”

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Posted 2 weeks ago

“Perfect for my neck & back!! The heat in the pockets are bonus”

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Posted 2 weeks ago

“New battery Last all day! With life left to go”

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Posted 2 weeks ago

“I really wish I could give a 5/5 rating. It comes sO close. The warmth of the vest is just right. The setting options are great! The zippers are smooth and work welll, and the pockets are a good depth. The missing star for me is the weight of the battery pack that pulls on the L side. That's a bummer. It's not as bad when the jacket is zipped up, but still noticeable to me. Otherwise I'm very happy with it and the warmth it provides.”

Helpful Report

Posted 3 weeks ago

Hi Rene, thank you for taking the time to share your thoughts! We're delighted to hear that you find the warmth of the product just right and appreciate the features. We understand your concern about the battery pack weight and appreciate your feedback. Your satisfaction means a lot to us, and we hope it continues to keep you warm for colder weather to come!

Posted 2 weeks ago

“Havent tried it yet Bought for a Xmas gift”

Helpful Report

Posted 3 weeks ago

Hi Audrey, thank you for your purchase! We hope the gift brings joy to the recipient this Christmas. If you have any questions or need assistance once it's tried on, feel free to reach out!

Posted 2 weeks ago

“The product arrived in a timely manner but was too big. Unfortunately I left on vacation the following day and was not able to deal with the issue. I will be back on the 18th and am hoping the return process is easy”

Helpful Report

Posted 3 weeks ago

Hi Greg, no worries at all — we offer a 30-day return and exchange window, so you’ll still be able to take care of this when you’re back on the 18th. Our customer service team will be happy to assist you and make the process quick and easy. Enjoy your vacation, and we’ll be here to help when you return!

Posted 2 weeks ago

“The jacket fits well once it’s zipped, however have a lot of struggle zipping it. Might be a me thing. Love the jacket otherwise. Thanks!”

Helpful Report

Posted 3 weeks ago

Hi Haley, thank you for your kind review! We're happy to hear that you love the jacket and that it fits well once it’s zipped. We appreciate your feedback about the zipper and understand that it can sometimes be a bit tricky. If you have any tips or need further assistance, we're here to help. Enjoy your jacket!

Posted 2 weeks ago

“Like the look, fit and the heat it put off.”

Helpful Report

Posted 3 weeks ago

“I love my heated vest. I got one that was a Lge. Wore it for a couple of years. It was always a tiny bit small on me so I ordered an XL. I gave the Lge to my husband (who is smaller than me). I ordered extra batteries. He is now loving my old vest. He didn't know he would like it so much. I had tried to buy one for him and he kept saying "no" but he now wears the vest all the time. When it is really cold we wear a jacket over the top and stay nice and toasty.”

Helpful Report

Posted 3 weeks ago

Hi Linda, thank you so much for your wonderful feedback! We're thrilled to hear that both you and your husband are enjoying your heated vests. It’s great to know that our products are keeping you both warm during those chilly days. If you have any questions or need any assistance, don’t hesitate to reach out. Stay cozy!

Posted 2 weeks ago

“An acquaintance in a recent trip was wearing the vest, and I couldn't resist ordering it. It looks great, and I'm loving the idea of wearing it when I'm playing tennis during cold weather months. The high, medium and low temp settings are a plus!”

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Posted 3 weeks ago

Hi Elaine, thank you for your review! We're so glad to hear that you're enjoying your new vest and that it will keep you warm while playing tennis. Hope you enjoy your cozy sports sessions during cold months!

Posted 2 weeks ago

“We love our Ororo vests!!! Great quality and service. Wouldn’t buy any other brand.”

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Posted 3 weeks ago

“I am very pleased with the new version of a women's vest, a bright color and a little thinner for comfort. This is my fourth vest, over the last 4 years, extending to many members of my fmaily and relatives also wearing the vests. Thank you.”

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Posted 3 weeks ago

Hi Terry, thank you for your fantastic review! We're so pleased to hear that you love the new vest and that it's bringing comfort to you and your family. It's wonderful to know that our vests have become a favorite in your circle. If there's anything more we can do for you, just let us know!

Posted 2 weeks ago

“Ororowear is a game changer. My family is toasty while everyone around us is cold. Thank you for not only creating something warm but also stylish and comfortable.”

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Posted 3 weeks ago

“This jacket is nice but it’s a different style than my original one and doesn’t fit. It’s too small. I tried to return it but apparently because I purchased it from the outlet it cannot be returned. Very disappointing. I assumed your sizes were universal.”

Helpful Report

Posted 3 weeks ago

Hi Peggy. We’re sorry to hear the fit of this style didn’t meet your expectations. Because different designs may have different cuts and materials, sizing can vary slightly between styles. Please kindly check the size guide on each product page before ordering. We truly appreciate your feedback and will definitely share it with our team as we continue improving the shopping experience.

Posted 2 weeks ago

“I absolutely LOVE my headed vest ! I wore my vest out in 13 degree weather !! I was warm and cozy !!! Thank you ORORO for your amazing product !!!!”

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Posted 3 weeks ago

“Great job tested vest everything works fine.”

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Posted 3 weeks ago

“We are now an “Ororo Family!” Last Christmas we gifted our children with these vests and they were a hit. I gifted myself this time; so I’m ready for those brisk, cool days🤗”

Helpful Report

Posted 3 weeks ago

ororowear.com is rated 4.3 based on 1,306 reviews