ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,122 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pants were fine. Experience with order ok. Pants were huge. Way bigger for the size they were. Of course no exchange or return on clearance items so I’m screwed. No smaller sizes for replacement anyway. Not happy with that part.”

Helpful Report

Posted 1 month ago

“By now you have probably guessed that I think your products are outstanding. I am the proud owner of seven of your heated vest!!!”

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Posted 1 month ago

“I bought my first heated vest from ORORO about 5 years ago and it still works like brand new. How ever it does not look brand new. I was a metal fabricator and I also have 40 acres that needs to be maintained so that vest has been through a lot of wear and tear. It has tears and rips in it, the battery pocket is almost torn off, the pockets have holes in them on the inside but it still gets warm when I turn it on. I bought this vest because of the size of the battery and where it was located ( small and out of the way when wearing it while working ). I bought this new vest to have something that looks good when I go out in public and I just need a light weight outer layer that I can turn on if I need the extra warmth. I had one of the same vests for the same reason but I gave it to a friend last winter because he needed it so this one is for replacing that one. ORORO makes great light weight heated outer wear so get yourself one and buy a friend or family member who gets cold easily one also. Both purchases will make you feel good.”

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Posted 1 month ago

“Great Products”

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Posted 1 month ago

“As a customer of Ororo for several years now, every experience has been amazing. Every product is incredible and gets consistent use in my house. All of my family members now have their own products, especially the vests and gloves and socks! This new addition of my heated stadium seat is the perfect add for chilly sideline mom days!”

ororowear.com 5 star review on 19th August 2025

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Posted 1 month ago

“Nice experience!!”

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Posted 1 month ago

“Absolutely love this vest!!! I had bought one but shorter for a birthday gift and had to have one for myself. I wore it in February to early baseball games. Very comfy and warm even without the heating element but even more so with it!!! Highly recommend.”

Helpful Report

Posted 5 months ago

“Very comfortable warm vest. I use it occasionally when temps drop low and it does the job to keep me comfortably warm.”

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Posted 5 months ago

“Wonderful company to deal with and excellent customer service”

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Posted 5 months ago

“I love the beauty of the heated vest and has been so wonderful to have as I do work in the medical profession and often do air transport in cold weather. The vest is great to add heat without a lot of bulk. My husband's vest had an issue with a cord that was resolved quickly with an easy return. My zipper on my pocket of my vest has already broken though and I've never washed it.”

Helpful Report

Posted 6 months ago

Hi Lauri, thank you for your feedback! We're glad you love the heated vest, but we're sorry to hear about the broken zipper. Our customer service representative will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 5 months ago

“the best came as a great surprise. i’m very pleased , told my friends about the battery vest. i’m very happy with the vest”

Helpful Report

Posted 6 months ago

“I’ve had the ski jacket for several months and it was great on 2 ski trips along with a trip to Alaska. For the last trip I also bought a scarf, which worked out great. I also bought mittens, but they were too small. However, the exchange was easy, but they just arrived and it’s too warm to wear them. The only real complaint I have is that the batteries for the jacket are USB-C, but the scarf and mittens are USB mini’s.”

Helpful Report

Posted 6 months ago

“Jacket fits very well and keeps me very warm. Outer layer of fabric is great in wind and rain.”

Helpful Report

Posted 6 months ago

“Purchased the men’s heated softshell vest in medium (I’m 5’ 9” and 170 lbs) and it fits nicely, snug enough to layer under my larger shell but big enough for a sweater underneath. The vest heats quickly and the back zones kept me warm on the medium setting. I’ve used this under a rain shell for my son’s 2-hour baseball practices outside in the wet, cold and wind of the PNW without any issues. The battery charge lasted for 3 full practices on medium setting and could have done a little more but I recharged the battery because I didn’t want to be left in the wet coldness. Overall, this is my family’s 3rd Ororo purchase (wife and daughter both have the down vest) and the quality of the product, ease of use and long battery life are reasons I will not purchase cheaper imitations. I am absolutely satisfied with my purchase and will add more to my collection.”

Helpful Report

Posted 6 months ago

“Our family now owns 5 Ororo products. Once they see it, everyone will want one.”

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Posted 6 months ago

“I bought two vest and two batteries recently. I am enjoying them. Would be nice if you had a battery that lasted longer than 2 hours. Also if you had an xxs as an option. The tighter the vest the warmer it feels.”

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Posted 6 months ago

“I have purchased several of these jackets for family, the outer layer ones help out on bike rides, the fleece ones are great on colder days as layers. Buy an extra battery you will want to keep wearing the jackets longer than the battery lasts!”

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Posted 6 months ago

“Haven't used my laundry bag but am glad to have it. I think it'll protect my vest.”

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Posted 6 months ago

“I love my heated vest and gloves! Having these have enabled me to spent time outdoors with my husband.”

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Posted 6 months ago

“Brilliant clothing. Even before you switch the heat on. The....waaaarmmm.”

Helpful Report

Posted 6 months ago

ororowear.com is rated 4.3 based on 1,122 reviews