ororowear.com Reviews

Name: ororowear.com
Rating: 4.32

4.3 Rating 1,122 Reviews

81 %

of reviewers recommend ororowear.com

4.3

Based on 1,122 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	2 - 3 Hours
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Easy

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ororowear.com 5 star review on 18th September 2025

Subin L

ororowear.com 5 star review on 9th September 2025

Anonymous

ororowear.com 5 star review on 31st August 2025

Cheryl F

ororowear.com 5 star review on 25th August 2025

Christienne W

361

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jacket too large - wanted to exchange but correct size out of stock. Return to Ororo and still waiting for refund”

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Posted 6 months ago

“I have not yet received my order. Still waiting...”

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Posted 6 months ago

Hi Suzanne, thank you for your review. Our customer service specialist will get in touche with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“BOTH the vest and the jacket are working well! The warmth generated is amazing, and both purchases were on sale - so great prices too! Thanks ORORO!”

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Posted 6 months ago

“Great vest. Fits well. Battery lasts.”

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Posted 6 months ago

“Love my extra battery!”

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Posted 6 months ago

“I love the product but recomend buying it from Amazon and not directly from ororo. It took 2 weeks from time of order for the product to arrive from Ororo. I had the amazon package next day. I had to return the ororo product it took 5 days from the time ororo received the return to process it and then another 3-5 days to issue refund.”

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Posted 6 months ago

“I really line that I can adjust the heat. It is a cozy vest.”

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Posted 6 months ago

“Awesome! Great product”

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Posted 6 months ago

“Love the longer length!”

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Posted 6 months ago

“Very good company. Would highly recommend.”

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Posted 6 months ago

“I love their products and have bought a couple of vests for me and family members. I have also bought a jacket and a hunting jacket. All are great. I had one issue with an incorrect item being sent to me but their representatives quickly got the correct item out to me and made it easy to return the incorrect item. Great products.”

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Posted 6 months ago

“I can only say I was pleasantly surprised how much I liked this jacket on my ski trip. It is not heavy (except for battery). It performs great in temps of 20-30 degrees and was more wind proof than I thought it would be. I can’t rate how well it would do in wet conditions as it was sunny cool days on my ski trip. I plan to try it in wet conditions when I’m in a situation I can switch jackets if it is soaking up snow/slush. I would turn it on low at these temperatures on lift ride and usually needed to shut off when skiing. Interesting but the middle of your back feels like you have it on when it isn’t. I think it absorbs heat from sun too. I bought it on sale so the price was nice. Again, it probably won’t replace a gortex jacket for extreme conditions but works great in the cold.”

ororowear.com 5 star review on 14th March 2025

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Posted 6 months ago

“We are very pleased with the two Ororo jackets we purchased. And we were impressed with the customer service people and how helpful and patient they were in processing returns and ensuring that billing was accurate. They were knowledgeable, personable, and communcated clearly. Also, we were able to reach them quickly by phone, without waiting in a long que.”

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Posted 6 months ago

“Great product, Great service. I worked in a big company in the freezer. Product works great. Friends and family are purchasing.”

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Posted 6 months ago

“Light weight and warm. Material blocks the wind too. I wear it under a down coat in really cold weather and it keeps me very warm. Love it!”

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Posted 6 months ago

“Liked the fabric of the new heated vest. It is a smooth exterior finish and doesn't seem to "pill" like the other fleece vest I have. The navy color is nice as well.”

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Posted 6 months ago

“I ordered the Buffalo gloves for my husband. Unfortunately, the fingers are not heated and that is where the heat is needed, the extremities.”

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Posted 6 months ago

Hi Susan, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.

Posted 6 months ago

“Best jacket ever. Even without the heat on the jacket is warm without sweating. With the jacket heat on, golf or snow blowing is comfortanle.”

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Posted 6 months ago

“These items have gotten me through the winter. Cannot rave about them enough. I have 2 long vests in white and black. I feel like I could be the ORORO brand ambassador I have told sooooooo many people about them!”

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Posted 6 months ago

“Great gear. I use for hunting and work as a zoo keeper. Held up to 0 degree weather in the woods for 12 hours no problem. Purchased a new winter jacket after hunting season as well as the poncho for my blind next year. Definitely a fan”

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Posted 6 months ago

ororowear.com is rated 4.3 based on 1,122 reviews