ororowear.com Reviews

Name: ororowear.com
Rating: 4.21

4.2 Rating 3,064 Reviews

78 %

of reviewers recommend ororowear.com

4.2

Based on 3,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

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ororowear.com 5 star review on 22nd March 2026

393

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have seen and felt other products from competitors. This one is much heavier, higher quality, and am so far really impressed with the battery life. I find myself spending my nights and weekends at my son's hockey rink and this is a warm respite.”

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Posted 1 month ago

“I love my heated vest, and give it 5 stars. That said, I feel the button to turn it on is up too high--it's hard to crane my neck to see it! Lower it a couple of inches, or put it near the pocket, please.”

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Posted 1 month ago

“Returned the heated gloves, as they did not work.”

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Posted 1 month ago

Hi Robert, thank you for your feedback. We’re sorry this didn’t meet your expectations, and we appreciate you giving it a try. Thanks for choosing ororo.

Posted 4 weeks ago

“This heated vest is the real deal. I am a paramedic and bought this vest to keep me warm through the cold winters and cool springs. It is amazing. The battery lasts for a long time before needing a charge. The vest is cozy and warm- even when I don't have it turned on. It also looks professional and dressy in my uniform. I love it and have told many of my coworkers that they need one too!”

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Posted 1 month ago

“Quality of heated gloves , themselves ,very good But battery life terribly disappointing . Every time I wore them , they needed to be charged again .”

Helpful Report

Posted 1 month ago

Hi Becky, thank you for your feedback. We’re glad to hear you like the quality of the gloves. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 4 weeks ago

“Absolutely love the heated vest for my dog!”

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Posted 1 month ago

“I have now purchased two ororo heated vests..one in black and one in Navy...They are a great alternative to wearing a heavy coat and very versatile!”

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Posted 1 month ago

“Product quality is excellent, but customer service is even better”

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Posted 1 month ago

“The customer service was excellent regarding a concern. The vest has been perfect for the previous cold snowy months and was very thankful to have it.”

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Posted 1 month ago

“This is about the fleece jacket. I really like it. The jacket is warm and comfortable. One big problem is the fabric the jacket is made of gets pilly. I have not seen a fleece jacket/sweater pill with so little wears”

Helpful Report

Posted 1 month ago

Hi Billie, thank you for your feedback. We’re glad to hear you like the fleece jacket and find it warm and comfortable. We’re sorry this didn’t meet your expectations regarding pilling, and we appreciate you flagging it—your comments will be shared with our product team for review and future improvements. Thanks for your understanding and for choosing ororo.

Posted 1 month ago

“Had an issue with charging my battery. Contacted customer support. Very helpful. Vest keeps me warm and toasty.”

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Posted 1 month ago

“I ordered one of the 7 Zone heated vests for my wife as an early Christmas gift last fall. She has circulation issues, causing her to feel chilly even on 75+ degree days, so you can guess how tough things are for her in the northeast US. She also spends all day on her feet in a physical therapy clinic, leading to a frequent stiff and aching back. While the company is understandably very clear that these are not ad-hoc medical devices, my wife loves her vest for both keeping her warm, regardless of the time of year, and for taking the edge off of her common aches and pains. So far, her vest and the batteries have held up exceptionally well after 6 months of daily use. We recommend Ororo to anyone interested.”

Helpful Report

Posted 1 month ago

Hi Jeremy, thank you so much for your thoughtful feedback! We’re glad to hear the 7-zone heated vest has been such a comfort for your wife—helping her stay warm year-round and feel more comfortable during long days on her feet. We truly appreciate your recommendation, and we’re happy everything has held up well with daily use. Thanks for choosing ororo.

Posted 1 month ago

“The battery life is too short.”

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Posted 1 month ago

Hi Leigh, thank you for your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions, and higher settings will naturally use more power. If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 1 month ago

“This has made such a difference in cold winter days when I’d be inclined to turn up the heat. All I have to do is touch the button and I’m immediately warm. I love my ororo vest! I’m thinking about buying a backup battery for longer wear times.”

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Posted 1 month ago

“Battery stopped charging after a few uses. Went with a different brand for my heated jacket.”

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Posted 1 month ago

Hi Ryan, thank you for your feedback. We’re sorry this didn’t meet your expectations. Our customer service team is actively working with you to get this resolved. Thanks for your patience and for choosing ororo.

Posted 1 month ago

“Fantastic product and the very best customer service!”

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Posted 1 month ago

“Runs out of battery fast and light is too bright on button.”

Helpful Report

Posted 1 month ago

Hi there, thank you for your feedback. We’re sorry this didn’t meet your expectations. Battery runtime can vary depending on the heat setting, environment, and usage conditions. For more details, please refer to this article: https://help.ororowear.com/article/cyhjoj32af-why-does-my-battery-run-out-so-quickly If you have any questions, please feel free to contact our customer service team at support@ororowear.com. Thanks for your understanding and for choosing ororo.

Posted 1 month ago

“excellent qualityvpriducts. everything ordered fit perfectly”

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Posted 1 month ago

“It worked rather well and extremely cold weather, but wasn’t quite as warm as I thought it would be. I felt the warmth going up on the chairlift more than I did when standing in the lobby. Next year, I will use it even more thank you.”

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Posted 1 month ago

Hi David, thank you for your feedback! We’re glad to hear it worked well in extremely cold weather. We appreciate you sharing your experience, and thanks for choosing ororo.

Posted 1 month ago

“I am 5'2" and find that the women's jackets and vests are contoured so that the narrow part of the waist is too low and tight on me. The XS mens vest fits perfectly.”

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Posted 1 month ago

ororowear.com is rated 4.2 based on 3,064 reviews